What are the responsibilities and job description for the Admissions Coordinator position at Anxiety Trauma & Depression Treatment Centers?
About Us
We are a growing mental health Intensive Outpatient Program (IOP) dedicated to providing compassionate, evidence-based care to individuals seeking recovery and stability. Our team is committed to making a meaningful impact in people’s lives, and we’re looking for a driven Admissions Coordinator who can help connect clients to the care they need.
Position Overview
The Admissions Coordinator serves as the first point of contact for prospective clients and referral sources. This role blends strong sales and relationship-building skills to guide individuals through the admissions process. The ideal candidate is empathetic, persuasive, and highly motivated to meet admissions goals, while maintaining ethical standards. You will be answering calls from warm leads and closing the deal. There is NO cold calling for this position!
This position is part-time (25 - 30 hours), with opportunity to transition to full time.
The schedule is Monday - Friday from 10:00AM - 4:30PM, with a 30 minute unpaid-lunch break.
This position will be in-person, at our Orem Office, this is not a hybrid or virtual role.
Key Responsibilities
- Respond to inbound inquiries (calls, emails, web leads) in a timely and professional manner
- Conduct phone pre-screenings to determine program fit
- Build rapport with prospective clients and families, providing education about services
- Guide clients through the admissions process from initial contact to enrollment
- Maintain consistent follow-up with leads to drive admissions conversions
- Develop and maintain relationships with referral sources (therapists, hospitals, treatment centers)
- Meet and exceed monthly admissions and conversion targets
- Accurately document all interactions in CRM/EHR systems
- Collaborate with clinical and operations teams to ensure smooth client onboarding
Qualifications
- 2 years of admissions, sales, or business development experience
- Proven track record of meeting or exceeding sales goals
- Strong communication, persuasion, and relationship-building skills
- Experience in mental health or substance use treatment strongly preferred
- Bachelor’s degree in psychology, social work, marketing, or related field (preferred but not required)
- Ability to handle sensitive conversations with empathy and professionalism
- Strong organizational and follow-up skills
What We’re Looking For
- A “closer” mindset with a heart for helping people
- Ability to balance compassion with performance-driven goals
- Self-motivated and comfortable working in a fast-paced environment
- Ethical, trustworthy, and aligned with mental health care values
Salary : $15 - $22