Antwerpen CJDR Service Advisor

Description of the role:

The Antwerpen CJDR Service Advisor at Antwerpen Automotive is responsible for providing exceptional customer service to clients in need of automotive maintenance or repairs. This role plays a crucial part in ensuring customer satisfaction and repeat business.

Responsibilities:

• Assessing customer needs and guiding them through service options
• Scheduling appointments and coordinating service timelines
• Communicating vehicle maintenance recommendations clearly
• Collaborating with service technicians to ensure timely completion of work
• Resolving customer concerns and complaints professionally
  
  
  

Requirements:

• Prior experience in customer service or automotive industry preferred
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and problem-solving abilities
• Knowledge of automotive terminology and maintenance practices
  
  
  

Benefits:

• Competitive compensation: Salary plus commission
• Opportunity for career growth and development
• Medical, Dental, Vision, Disability insurance and more
• Sick days available upon hire
• Vacation pay after 1 year
• 401(k) Plan
• Employee discounts on automotive services and products
  
  
  

About the Company:

Antwerpen Automotive is a reputable automotive dealership located in Baltimore, MD. With a focus on customer satisfaction and quality service, we pride ourselves on our dedicated team and welcoming work environment.