What are the responsibilities and job description for the Office Administrator / Customer Service Representative position at Anton HVAC & Mechanical LLC?
Benefits:
ANTON Plumbing Heating & Cooling is a licensed Plumbing, Heating, and Cooling contractor serving the state of New Jersey.
We're seeking a positive, professional, and well-organized individual to perform administrative and customer service tasks in a fast-paced environment.
Responsibilities:
Requirements:
- Bonus based on performance
- Competitive salary
- Paid time off
ANTON Plumbing Heating & Cooling is a licensed Plumbing, Heating, and Cooling contractor serving the state of New Jersey.
We're seeking a positive, professional, and well-organized individual to perform administrative and customer service tasks in a fast-paced environment.
Responsibilities:
- Answer phone calls, respond to emails, schedule customer appointments, and dispatch technicians in the field.
- Fill out, submit, and follow up on the permit applications with the townships.
- Register the manufacturer's warranty for installed units and file rebate applications.
- Communicate effectively with customers, suppliers, and team members.
- Follow up and record AR transactions.
Requirements:
- Minimum of 5 years of experience as an Office clerk/Administrator/Customer service with a Plumbing, Heating, and Cooling business.
- Excellent verbal, written, and interpersonal skills.
- Self-motivated, detail-oriented, providing exceptional customer service
- Bilingual