What are the responsibilities and job description for the Assistant Housekeeping Supervisor position at Antiochian Village Conference Center?
Position: Assistant Housekeeping Supervisor
Location: Antiochian Village Conference & Retreat Center
Reports To: Housekeeping Supervisor
Employment Status: Full-Time, Non-Exempt
Purpose of Job
The Assistant Housekeeping Supervisor assists with the daily operation of the housekeeping department while performing regular housekeeping duties. This position helps ensure guest rooms, public areas, meeting spaces, and other facilities are clean, properly maintained, and ready for guest use. The Assistant Supervisor provides hands-on support to housekeeping staff, assists with daily work assignments, and ensures cleaning standards are met.
Essential Functions & Responsibilities
Housekeeping Operations
- Clean guest rooms following guest departures, including changing linens, cleaning bathrooms, removing trash, and vacuuming.
- Clean and maintain public areas, including lobbies, restrooms, offices, hallways, stairways, chapel, lounges, apartments, and meeting spaces.
- Perform laundry duties, including washing, drying, folding, and distributing linens and towels.
- Provide towel and room service to occupied rooms as needed.
- Prepare and distribute banquet, wedding, and other event linens as required.
- Maintain housekeeping carts, supplies, and equipment.
- Report maintenance concerns, damaged items, and lost property to the Housekeeping Supervisor.
- Assist with moving furniture, setting up meeting spaces, and preparing rooms for conferences and special events.
- Perform other housekeeping dutieAs as needed to maintain the cleanliness and readiness of the facility.
Room Inspections and Quality Control
- Inspect guest rooms after housekeepers have completed cleaning to ensure they meet Village standards.
- Check public areas and meeting spaces as needed to ensure cleaning assignments have been completed properly.
- Communicate any deficiencies to housekeeping staff and ensure necessary corrections are made before rooms are released for occupancy.
- Notify the Front Desk when rooms are ready, as appropriate.
Staff Support and Daily Operations
- Assist the Housekeeping Supervisor with daily work assignments and prioritizing tasks based on guest arrivals, departures, and event schedules.
- Help guide housekeeping staff and provide direction regarding cleaning procedures and departmental standards.
- Assist with training new housekeeping employees.
- Communicate staffing concerns, unfinished assignments, and supply or maintenance needs to the Housekeeping Supervisor.
- Help ensure staff follow Village policies, timekeeping procedures, and established cleaning standards.
Schedule and Availability
- Work a flexible schedule based on operational needs, including mornings, evenings, weekends, holidays, and extended hours.
- Adjust work hours as needed to accommodate conferences, guest turnover, special events, and staffing needs.
- Overtime must be approved in advance by the Executive Director or Human Resources.
Additional Duties
- Perform other duties as assigned by the Housekeeping Supervisor or Executive Director.
Physical Demands
Ability to stand and walk for extended periods and frequently bend, stoop, kneel, reach, and stretch. Must be able to lift and carry up to 50 pounds, lift and reposition mattresses, move furniture and tables, push housekeeping and laundry carts, and perform other physical tasks associated with housekeeping operations, with or without reasonable accommodation.
Qualifications
- Previous housekeeping or hospitality experience preferred.
- Previous team-lead or supervisory experience preferred.
- Knowledge of cleaning procedures, laundry operations, and sanitation standards.
- Ability to organize tasks, assist coworkers, and maintain established cleanliness standards.
- Strong communication, organizational, and problem-solving skills.
- Ability to work independently while following direction from the Housekeeping Supervisor.
Disclaimer
This job description outlines the essential functions and expectations of the Assistant Housekeeping Supervisor position. Duties, responsibilities, and expectations may be modified at the discretion of management to meet operational needs. Nothing in this document alters the at-will nature of employment.
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $18