Value Stream Manager – Shipping

Value Stream Manager – Shipping

Purpose of Position:

Purpose of Position:

• Provides daily management and leadership of all outbound shipping activities to ensure internal/external customer demands are met.
• Drives continuous improvement of SQDIP (Safety, Quality, Delivery, Inventory, and Productivity) within Shipping and identify areas where they can partner with other managers to drive continuous improvement across the organization.
• Oversees the workflow, staffing, carrier coordination, dock activity, and daily execution of the Shipping department, ensuring all shifts can correctly route and process shipments for all

Essential Functions:

Manages all aspects of daily outbound shipping operations, including order routing, shipment processing, staging, loading, carrier coordination, and dock scheduling to achieve on-time delivery requirements.

Owns execution of customer-specific shipping and routing requirements for brick-and-mortar retail, e-commerce, SMU, parcel, LTL, and truckload customers.

Ensures accurate execution of customer routing guides, vendor compliance requirements, shipping windows, labeling, documentation, carton/pallet requirements, carrier requirements, and other customer-specific instructions.

Develops and maintains processes and cross-training so associates on all shifts can correctly route and process shipments for all customers.

Maintains current customer routing guides and ensures changes are communicated, documented, trained, and implemented across the Shipping organizations

Manages SMU orders and other customer-specific or non-standard shipments to ensure accurate processing within required timelines.

Manages day-to-day relationships and performance with parcel, LTL, truckload, and other transportation providers; selects the appropriate approved carrier and service level based on customer requirements, service, transit time, and cost.

Assists the VP of Operations with freight rate negotiations, carrier selection, transportation strategy, and freight-cost improvement initiatives.

Monitors carrier performance, including pickup reliability, transit performance, damages, claims, delivery exceptions, and carrier discrepancies; quickly resolve issues affecting customer service.

Ensures accurate and timely preparation and retention of shipping documentation, including bills of landing, shipping labels, manifests, carrier documentation, and customer-required shipping records.

Ensures outbound shipments comply with applicable customers, vendor, carrier, safety, hazardous-material, and regulatory requirements.

Establishes processes and controls designed to minimize shipping errors, retailer chargebacks, rework, missed pickups, expedited freight, and other avoidable costs; investigates failures and implements root-cause countermeasures.

Drives Lean operational excellence throughout Shipping and enables the team to meet Safety, Quality, Delivery, Inventory and Productivity metrics (SQDIP). Using trend analysis, identifies areas for improvement and executes continuous improvement activities.

Closely monitors weekly and daily schedules and coordinates labor to meet on-time-delivery objectives while minimizing labor expenses; plans peak staffing and coverage requirements.

Hires, trains, leads, coaches, schedules, and motivates a highly effective Shipping team, including Supervisors, coordinators, Leads, shipping associates, warehouse support personnel assigned to Shipping, and loading crews.

Ensures adequate leadership and staffing coverage across all shifts, including peak periods, vacations, PTO, call-offs, and other staffing gaps.

Manages associate time, attendance, timesheets, payroll changes, schedules, vacation, and ensures all associates are knowledgeable of, and comply with, all HR, Safety, Security, customer compliance, specific work instructions, and quality system requirements.

Evaluates associates’ performance, development plans and merit recommendations, both as needed and during annual performance evaluations. Coaches, trains, and counsels associate to improve performance. Works closely with the Operations Manager and HR Dept. to resolve performance or behavior issues and top-grades talent as required to ensure a strong team.

Recommends hiring and terminations, partnering with HR and the Operations Manager.

Responsible for managing and mentoring Shipping Supervisors, professional staff, Leads, and associates.

Participates in, facilitates, and/or trains Kaizen or improvement project teams and establishes corrective actions for recurring shipping failures.

Interfaces effectively with other Value Stream Managers and functional leaders to achieve overall goals using shared resources; partners with IT, Customer Service, Sales, Finance, Warehouse, and Production to resolve issues affecting shipment execution.

Monitors departmental budgets and freight expenditures, assists in defining annual operating and capital budgets, and supports development of the strategic plan for Shipping and transportation.

Education, Background and Skill Requirements

• 7 years of progressively responsible distribution, shipping, transportation, or logistics experience, including significant leadership responsibility; BA/BS degree preferred. Equivalent combinations of education and directly applicable experience will be considered.
• Demonstrated experience managing outbound shipments to major brick-and-mortar retail customers. Working knowledge of retailer routing guides, vendor-compliance requirements, shipment routing, labeling, bills of landing, carrier scheduling, and customer-specific shipping requirements.
• Experience with parcel, LTL, and truckload transportation and managing carrier performance and freight costs.
• Strong understanding of on-time delivery, customer compliance, and prevention and resolution of retailer chargebacks.
• Experience with EDI and ASN processes strongly preferred
• Experience in an apparel, consumer-products, manufacturing, wholesale, or retail distribution environment strongly preferred.
• Highly focused on safety, quality, delivery, cost, and customer satisfaction with strong analytical, problem-solving, scheduling, labor-planning, and peak-capacity-planning skills.
• Lean operational experience, including Kaizen and root-cause countermeasures; basic financial understanding with the ability to understand freight expense, labor costs, budgets, and cost-saving opportunities.
• Strong Excel and computer skills; excellent written and oral communication skills; working knowledge of ERP/WMS and shipping systems. Microsoft Dynamics AX/D365 and platforms such as shift, FedEx Ship Manager, UPS WorldShip, Ship Station, or similar applications are a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to reach with hands and arms. The employee is constantly required to stand/or sit.

The employee frequently uses hands to finger, handle, feel or operate objects and computer keyboards.

The employee is occasionally required to walk, climb, balance, stoop, bend, kneel, crouch or crawl, squat, turn/twist, reach and talk, hear, and smell.

The employee must frequently lift, carry, push or pull up to 20 pounds and/or occasionally lift, carry, push or pull up to 60 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employees will be required to wear the proper Personal Protective Equipment (PPE) which may include eye protection, gloves, face shields, and protective shoes. Contact lenses are allowed in all areas.

Please submit your resume to: careers@antigua.com

Job Type: Full-time

Pay: $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• Associate (Required)

Experience:

• Leadership: 7 years (Required)

Ability to Commute:

• Peoria, AZ 85382 (Required)

Ability to Relocate:

• Peoria, AZ 85382: Relocate before starting work (Required)

Work Location: In person

Salary : $80,000