What are the responsibilities and job description for the Accounts Receivable Specialist position at Anticimex North America?
Job Description:
Responsibilities
- Posts daily cash receipts.
- Conducts professional outbound collection calls and emails while continually improving customer relations.
- Handles customer inquiries regarding receivables (inbound calls, text messages & emails).
- Researches and resolves account payment discrepancies.
- Notifies appropriate parties if customer fails to respond.
- Coordinates customer requests for invoice copies/statements/W9s/ACH forms including vendor set up forms and other tasks.
- Generates AR aging reports and identifies critical issues and delinquent accounts.
- Escalates unresolved issues to manager.
- Sends out monthly customer statements for special billing.
- Generates credit memos as needed.
- Maintains a good working relationship with all departments.
- Performs Electronic/Remote Bank Deposits and reconcile.
- Performs other related duties as assigned by management.
Qualifications
- Excellent verbal, listening, and written communication skills.
- Strong multi-tasking, organizational, and analytical skills.
- Self-motivated and customer oriented.
- Ability to work independently with minimal supervision.
- Ability to perform diversified clerical functions and basic accounting procedures.
- Ability to effectively communicate with people at all levels and from various backgrounds.
- 1-2 years’ experience in accounting/accounts receivable.