WIC Nutrition Assistant - Certified Lactation Educator - Full Time/Days - Req#2117953362

Brief Description

Job Objective: The WIC Nutrition Assistant/Lactation Educator provides nutrition counseling and breastfeeding education and support for WIC participants following California WIC Program guidelines. The WNA/LE is responsible for enrolling, recertifying, nutrition evaluation, nutrition education, evaluating/resolving breastfeeding issues, prescribing, and issuing food benefits.

Essential Duties and Responsibilities:

• Conducts nutrition assessment for low-risk WIC participants
• Evaluates height, weight, and lab values from medical form.
• Evaluates nutrition screening questions in WIC WISE.
• Evaluates and prioritizes nutrition risks.
• Nutrition education
• Provides nutrition counseling on WIC WISE generated risks or participant choice.
• Includes breastfeeding encouragement and support education for all pregnant participants.
• Uses motivational interviewing techniques and involves participant in counseling.
• Counseling is focused and time spent is appropriate.
• Appropriate pamphlets and referrals are given.
• Facilitate/conduct group education classes.
• Attend Agency meetings to keep current on participant education topics which include driving to alternate clinics.
• Breastfeeding education and support
• Evaluate breastfeeding problems.
• Develop an appropriate plan of care for mom and baby.
• Assist all WIC staff with supporting moms to breastfeed.
• Assist with breastfeeding rounds in the hospital as needed.
• Teach and facilitate participant breastfeeding class/support groups.
• Be a resource person for providers, nurses, and the medical community.
• Documentation
• Enters all data, labs, height/weight, and demographic information into WIC WISE correctly.
• Enters note in the Care Plan screen for all enrollments, recertification’s, single trimester, and mid-certification checks.
• The note entered in the Care Plan screen is related to the WIC WISE generated nutrition risk and the appropriate follow up plan is indicated when necessary.
• All pregnant participants have a breastfeeding support/encouragement note in the Breastfeeding Support and Notes screen.
• Education contacts are documented on the Nutrition Education Documentation screen for each participant.
• Appropriate HOLDS/ALERTS are placed for request for blood test, immunization record, medical forms, address, and income verification.
• Ensure all appropriate documents are signed by the participant.
• WIC WISE competency
• Complete enrollments, recertification’s, mid-certifications, trimester checks, and
  

Disqualifications According To WIC Program Guidelines.

• Prescribe the correct food package for the participant.
• Make the correct appointment in the correct clinic for the participant.
• Enter all data into WIC WISE correctly.
  

Non-Essential Duties:

• Update nutrition education boards in clinics.
• Over-see outreach activates as needed.
• Maintain breastfeeding call book.
• Maintain electric pump book.
• Manage breastfeeding incentive program.
• Rotate/cover WIC clinics depending on staffing.
  
  

Knowledge, Skills and Abilities:

Knowledge

• Excellent knowledge of the California WIC Program policies and procedures.
• Excellent customer service skills.
• Excellent command of the English Language.
  
  

Skills

• Ability to speak in public.
• Perform duties in a timely manner.
• Perform all duties of a WIC Clerk at an exceptional level.
  
  

Abilities

• Ability to maintain composure under stressful situations.
• Ability to empathize with participants of the WIC Program.
• Ability to multi-task.
• Ability to operate a motor vehicle.
  
  

AVMC Values: All AVMC employees will effectively demonstrate these values:

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.
• Tenderness & Compassion – We have genuine empathy, show kindness, and encourage and advocate for each other.
  
  

Education and Experience:

Education

• High School Diploma.
• Successful completion of college course Nutrition 101 or equivalent (preferred).
  
  

Experience

• 1 year of experience working in a community nutrition program preferred.
• 1 year of experience with breastfeeding education and support preferred.
  
  

Required Licensure and/or Certifications:

• State of California WIC Program WIC Nutrition Assistant Completion of Certification within 1 year of employment.
• Certified Lactation Educator Certificate.
• California drivers’ license and current car insurance.
  
  

AVMC Conduct/Compliance Expectations:

• Ability to adhere with AVMC Attendance and Punctuality Policy.
• Ability to adhere with AVMC Leaves of Absence Policy.
• Ability to adhere with AVMC Paid Time Off (PTO) Policy.
• Ability to adhere to the department dress code.
• Ability to organize work and establish priorities.
• Ability to expand on own initiative in performance of duties.
• Skill and ability to follow the telephone etiquette/standards.
• Ability to function effectively under pressure and meet time parameters.
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff.
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVMC.
• Ability to maintain the confidentiality of patients, hospital and department information.
• Ability to adhere to safety rules and regulations.
• Safely and effectively use all the equipment necessary to carry out duties.
• Ability to interpret and function under hospital and department policies and procedures.
• Conforms with required and appropriate accreditation and regulatory requirements.
• Conforms with and supports hospital quality assurance and improvement guidelines.
• Ability to participate effectively in department and hospital staff education.
• Display a willingness to work as a team player.
• Ability to give and support the highest level of patient/customer satisfaction at all times.
• Supports and adheres to the values and mission statement established by the AVMC Board of Directors.
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
• Ability to follow the Code of Conduct.
  
  

Key Physical Requirements and Working Conditions:

• Must be able to stand and walk for most of the day.
• Must be able to function in a noisy crowded environment.
• Must be able to lift and carry 15 pounds for short distances.
• Must be able to work schedule required by the needs of the Program.
  
  

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

Requirements

Education and Experience:

Education

• High School Diploma.
• Successful completion of college course Nutrition 101 or equivalent (preferred).
  
  

Experience

• 1 year of experience working in a community nutrition program preferred.
• 1 year of experience with breastfeeding education and support preferred.
  
  

Required Licensure and/or Certifications:

• State of California WIC Program WIC Nutrition Assistant Completion of Certification within 1 year of employment.
• Certified Lactation Educator Certificate.
• California drivers’ license and current car insurance.