What are the responsibilities and job description for the Process Architect Sales Effectiveness - Remote position at Ansys?
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Take a leap of certainty … with Ansys.
SUMMARY
As the Process Architect for our Sales Effectiveness processes within the GTM Operations organization, you will lead, listen and partner with our business stakeholders to achieve our vision for sales effectiveness through process optimization and the adoption of core business capabilities. This role will identify opportunities to standardize and/or streamline processes across our customer success architecture to improve the customer experience, introduce internal efficiency and tangible ROI/business value for Ansys.
As a domain expert in sales effectiveness process models, you have deep expertise in the capabilities, maturity models and core processes necessary to optimize and scale sales effectiveness related activities. You will intimately understand our Go-To-Market strategy, end-to-end sales effectiveness vision and translate this vision into a multi-year roadmap designed to mature our sales enablement and effectiveness capabilities and scale our supporting infrastructure.
Facilitating the blueprinting and process design, you will partner closely with our Business Applications, Data Architecture, Project Management Office (PMO) and Digital Transformation Office (DTO) teams to execute this roadmap using our BPM framework and operating model guidelines. Within project execution, you will directly interface with the solution architecture, development, QA and change management leads to represent the voice of the customer/user(s) from process definition through to ongoing continuous innovation.
RESPONSIBILITIES
- Establish a harmonized end-to-end process vision & roadmap for sales effectiveness by fostering strong relationships with stakeholders to ensure understanding of business drivers and strategy
- Facilitate the prioritization and execution of the roadmap; establish and monitor maturity model progression
- Manage process design complexity by balancing multiple stakeholders with conflicting needs and provide recommendations and decisions on business process design and implementation requirements.
- Lead discussion with cross-functional teams to reach consensus on future state business process design, and from those discussions, write well-defined process maps, user stories, acceptance criteria, and quality measures for the features to be released within each release
- Contribute to meeting key project milestones and overall project deliverables on time, within budget, and adhering to Ansys operating model & business process management (BPM) standards.
MINIMUM QUALIFICATIONS
- 8 years experience architecting and/or re-engineering sales effectiveness processes with an emphasis on the following capabilities: territory management, opportunity pipeline management, forecasting, sales performance management, account planning and team selling
- 5 years experience implementing sales effectiveness processes on the Salesforce platform in one or more of the following capacities: business process architect, business analyst, change manager, consultant, product manager or product owner role
- Ability to understand seemingly disconnected ideas/issues well enough to establish thoughtful, holistic process vision and break compounded issues down to understand the underlying process and root cause
- Demonstrated leadership skills in managing large-scale, cross-functional process transformations for highly complex projects in a matrixed environment; strong understanding of change management & readiness considerations
- Individual is self-organizing, self-managing, detail-oriented with a strong business acumen and excellent communication skills – also a good negotiator who is decisive, flexible, and open-minded, with an innate ability to manage roadblocks and conflicts leading to resolution to keep projects on track.
PREFERRED QUALIFICATIONS
- Salesforce Administrator and/or Sales Cloud certification
- Experience with process mapping, capability maturity modeling, process improvement methodologies and workflow optimization
- Deep knowledge of Customer Support and Success capability models and infrastructure
- Ability to take on a variety of functional roles including change management and process analyst as needed to ensure transformation success
- Flexible to adapt to changing trends of business and/or ad-hoc projects
CULTURE AND VALUES
Culture and values are incredibly important to ANSYS. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:
- Customer focus
- Results and Accountability
- Innovation
- Transparency and Integrity
- Mastery
- Inclusiveness
- Sense of urgency
- Collaboration and Teamwork
At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advancement.
Our Commitments:
- Amaze with innovative products and solutions
- Make our customers incredibly successful
- Act with integrity
- Ensure employees thrive and shareholders prosper
Our Values:
- Adaptability: Be open, welcome what’s next
- Courage: Be courageous, move forward passionately
- Generosity: Be generous, share, listen, serve
- Authenticity: Be you, make us stronger
Our Actions:
- We commit to audacious goals
- We work seamlessly as a team
- We demonstrate mastery
- We deliver outstanding results
OUR ONE ANSYS CULTURE HAS INCLUSION AT ITS CORE
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.
TAKE A LEAP OF CERTAINTY IN YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high – met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.
At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
CREATING A PLACE WE’RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: America’s Most Loved Workplaces, Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, U.K.).
For more information, please visit us at www.ansys.com
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.
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