What are the responsibilities and job description for the Customer Service Agent - Call Center position at Answerwest, Inc.?
Answerwest is hiring Customer Service Representatives to join our fast-paced inbound call center team! If you have a professional phone presence, strong attention to detail, and enjoy helping people, we’d love to hear from you.
We provide 24/7 messaging and dispatching services for a wide variety of businesses, so every call is different and keeps your day moving.
What You’ll Do:
- Answer high-volume inbound calls
- Take accurate messages and dispatch information as needed
- Follow detailed client instructions
- Communicate clearly and professionally with callers
- Enter information quickly and accurately into our system
What We’re Looking For:
- Friendly and professional phone voice
- Strong communication and listening skills
- Excellent attention to detail
- Ability to read and follow written instructions quickly
- Good spelling and grammar
- Typing speed of at least 35 WPM
- Reliable and dependable
Training:
- Paid, two-week training program
- Training is held during daytime hours
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Salary : $17 - $18