E-commerce Specialist

The E-commerce Specialist is detail-oriented, highly organized, and responsible for preparing website content, E-commerce promotions, and performance tracking. This role blends content preparation, E-commerce operations, analytics, and cross-functional coordination to support marketing initiatives and drive online growth. The ideal candidate is comfortable working in content management systems, E-commerce, email platforms, and marketing tools such as Google Analytics. 

This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.

Responsibilities

• Promote the mission and standards of Answers in Genesis.
• Create a SERVE culture environment in all work done.
• Approach all tasks with a second mile mindset.
• Prioritize personal integrity in all interactions and assignments.
• Assist with preparing and publishing articles, blogs, landing pages, and technical content across all websites in a robust CMS, while ensuring technical accuracy and utilizing best practices for HTML, CSS, and SEO, in conformance with internal standards
• Prepare, schedule, and monitor discounts & deals and special offers, which involves creating, testing, maintaining, and ensuring accuracy of discounts, product pages, and landing pages, plus preparing/sending emails
• Coordinate inventory updates to ensure product pages are accurate, plus update product lists and process other store updates (intake tasks)
• Utilize tracking codes, and support A/B testing initiatives for email campaigns
• Collect and analyze campaign performance data in Google Analytics, generating performance reports and insights for marketing stakeholders
• Provide support for marketing ad campaigns
• Create and maintain clear documentation for E-commerce/website procedures and workflows, to improve efficiency and consistency
• And all other duties and responsibilities assigned by management.

Requirements

• Must agree with and be able to sign our Statement of Faith.
• Maintains a personal relationship with Jesus Christ.
• Regularly attends a local Bible-believing church.
• Strong functional understanding of current computer hardware and software systems, with the ability to learn new software programs and systems extremely quickly
• Proven, well-developed problem-solving skills
• Excellent verbal and written communication skills, as well as interpersonal skills, with a proven record of working well with others and accepting constructive criticism
• Attention to detail in coordinating tasks, establishing priorities, and meeting deadlines
• Ability to produce results in a fast-paced environment with many competing demands, while remaining flexible to frequent changes, delays, or unexpected events
• Willing to occasionally work on weekends and evenings when necessary

Education & Experience

• A bachelor’s degree in a computer related field, or equivalent job experience
• Experience with project management software and web apps
• Experience in the use of content management systems (CMS), E-commerce, email platforms and related website software
• Working knowledge of HTML and CSS
• Experience with SEO (search engine optimization) is a plus

Items Needed for Possible Employment

• Completion of on-line application, https://answersingenesis.org   
• Salary Requirements 
• Salvation Testimony  
• Creation Belief Statement 
• Confirmation of your agreement with the AiG Statement of Faith (AiG Statement of Faith can be found on the website).  https://answersingenesis.org/about/faith/
• Completion of a Background Check and Pre-Employment Drug Screen