What are the responsibilities and job description for the Director, Operational Excellence & Facility Operations position at Answer Consulting?
Step Into the Role
It’s Monday morning in the Los Angeles, CA region. You’re walking the floor, checking dashboards, and catching up with team leads. A quick stand-up uncovers a bottleneck; you reroute resources, tweak a workflow, and watch KPIs begin to turn in real time. By afternoon, you’re reviewing budgets with Finance, aligning priorities with cross-functional partners, and preparing a concise update for senior leadership. This is the impact you’ll have as our Director, Operational Excellence & Facility Operations—keeping daily operations running smoothly while building the systems that scale.
Core Responsibilities- Design and execute operational strategies that boost productivity and efficiency across the facility.
- Lead, coach, and develop a diverse team to foster collaboration and a mindset of continuous improvement.
- Track key performance indicators (KPIs), diagnose trends, and refine processes to meet organizational targets.
- Own budgets and resource planning to optimize operational costs without compromising quality.
- Ensure strict adherence to industry regulations and internal company policies.
- Partner with other departments to align operational execution with broader business objectives.
- Uncover process gaps and implement best practices and standardized workflows.
- Compile, interpret, and present operational reports and insights to senior management.
- Bachelor's degree in Business Administration, Operations Management, or a related field; MBA preferred.
- 5 years of operations management experience in a comparable environment.
- Demonstrated success leading teams and delivering complex initiatives on time.
- Strong analytical capability and a track record of data-driven decision-making.
- Exceptional communication and interpersonal skills.
- Thrives in a fast-paced, high-change environment.
- Proficient with Microsoft Office Suite and operations management software.
- Bachelor's Degree
- Lean Manufacturing Principles
- ITAR Registration Experience
Salary : $220,000 - $250,000