What are the responsibilities and job description for the Intake Specialist - Telehealth position at Anova?
Summary: Anova Care, a provider of home care and home health services, is looking for an intake specialist to work remotely
As an Intake Specialist, you will play an integral part in our operations and customer success by managing new patient referrals and coordinating nursing care. You will liaise between specialty pharmacies, nurses, and patients through various technology platforms to secure nursing, ensure smooth communication, and successful care delivery. This role demands strong organizational skills, attention to detail, and a proactive attitude.
In addition to operational responsibilities, delivering exceptional customer service is crucial. You will be the first point of contact for pharmacies, patients, and nurses, ensuring their needs are met with empathy, professionalism, and a commitment to a seamless experience. Your ability to provide timely and accurate support will be essential in fostering trust and maintaining high satisfaction across all interactions.
Work Type: Remote
Job Type: Contract, Full-time, Part-time
Pay: $70.00 - $75.00 per hour
Benefits:
As an Intake Specialist, you will play an integral part in our operations and customer success by managing new patient referrals and coordinating nursing care. You will liaise between specialty pharmacies, nurses, and patients through various technology platforms to secure nursing, ensure smooth communication, and successful care delivery. This role demands strong organizational skills, attention to detail, and a proactive attitude.
In addition to operational responsibilities, delivering exceptional customer service is crucial. You will be the first point of contact for pharmacies, patients, and nurses, ensuring their needs are met with empathy, professionalism, and a commitment to a seamless experience. Your ability to provide timely and accurate support will be essential in fostering trust and maintaining high satisfaction across all interactions.
Work Type: Remote
Job Type: Contract, Full-time, Part-time
Pay: $70.00 - $75.00 per hour
Benefits:
- Medical, dental, vision
- 401k matching
- Unlimited PTO with minimum days
- Paid parental leave
- Remote work stipend
- Annual Learning Stipend
- HSA & FSA
- Voluntary Life, Accident, Hospital, and Critical Illness Insurance
- Home Health
Salary : $70 - $75