General Manager

At Another Broken Egg Cafe, brunch isn’t just what we do — it’s who we are. We are known for our chef-inspired Southern cuisine, craft cocktails, and elevated breakfast,brunch, and lunch experiences served in a warm, inviting atmosphere.Our concept is built around hospitality that goes beyond expectations. We believe in creating memorable moments for every guest — what many call “unreasonable hospitality.”That means anticipating needs before they are spoken, turning ordinary interactions into extraordinary experiences, and empowering our leaders to create moments guests never forget.And because we specialize in breakfast and brunch, we do not operate night shifts — ever. Our managers enjoy evenings with family and friends while leading a high-performing, daytime-focused hospitality team. As the General Manager, you will be the driving force behind the cafe’s success, responsible for overseeing all aspects of daily operations. Your focus will be delivering an exceptional dining experience that reflects our commitment to culinary excellence and inspired, above-and-beyond hospitality.You will lead a team of passionate professionals, ensuring that every detail — from food quality to guest engagement — meets the highest standards while driving financial performance and community presence. Why Join Us?BenefitsNo night shifts — everMedical InsuranceDental InsuranceVision Insurance Pet InsuranceShort-Term DisabilityPerformance Bonus ProgramPaid Time Off (PTO)Meal DiscountsEmployee Perks (Discounts on purchases for gyms, movies, car insurance, phone/internet, etc)Leadership development and advancement opportunitiesPositive, people-first culture Key ResponsibilitiesLeadership & Team DevelopmentInspire, coach, and develop a high-performing team rooted in hospitality and accountability.Recruit, hire, train, and mentor team members to uphold elevated standards.Foster a culture where “unreasonable hospitality” is practiced daily.Conduct performance evaluations and provide meaningful feedback and growth pathways.Develop future leaders within the organization. Operations ManagementOversee all daily cafe operations to ensure smooth, efficient service.Maintain excellence in food quality, presentation, and consistency.Implement and monitor standard operating procedures.Ensure opening and closing routines are executed flawlessly.Maintain a clean, organized, and fully operational facility. Guest ExperienceChampion a guest-first philosophy in every interaction.Empower your team to create memorable, personalized moments.Address and resolve guest concerns promptly and professionally.Monitor guest satisfaction metrics and continuously raise the bar.Model hospitality that exceeds expectations — not just meets them. Financial ManagementDrive revenue growth and manage labor and food costs.Analyze P&L statements and implement strategies to increase profitability.Optimize inventory and minimize waste.Ensure accurate cash handling and financial controls. Marketing & Community EngagementExecute local store marketing initiatives.Build meaningful community relationships.Promote catering, events, and brand partnerships.Position the cafe as the premier brunch destination in the area. Compliance & SafetyEnsure compliance with all health, safety, and sanitation regulations.Maintain ServSafe certification and all required documentation.Conduct routine inspections and uphold brand standards.Ensure adherence to all company policies and employment laws. Reporting & AdministrationPrepare operational and financial reports for ownership and regional leadership.Manage scheduling, payroll, and inventory systems.Maintain accurate documentation and compliance records.Perform additional duties as required to support overall success.Skills & AbilitiesProven leadership skills with a hospitality-first mindsetStrong knowledge of upscale or brunch-focused restaurant operationsFinancial acumen with P&L management experienceExceptional communication and interpersonal skillsStrategic thinker with strong problem-solving abilityAbility to thrive in a fast-paced, high-volume environmentProficiency in Microsoft Office, POS systems, and scheduling softwareDeep commitment to service excellence and brand standards Education & ExperienceBachelor’s degree in Hospitality Management, Business, or related field preferred (or equivalent experience considered)Minimum 5 years of restaurant experienceAt least 2 years in a senior leadership or General Manager roleExperience in upscale or brunch/breakfast-focused concepts strongly preferredExperience in opening a new restaurant preferredServSafe certification required Physical RequirementsAbility to move quickly throughout all areas of the cafeProlonged standing and walkingAbility to lift up to 25 poundsWho You AreYou are a servant leader who believes hospitality is both art and discipline. You build strong teams, hold high standards, and create an environment where guests feel valued and team members feel empowered. You understand that culture drives performance — and you lead by example every day.If you’re ready to lead a thriving brunch concept built on excellence, community, and “unreasonable hospitality” — without ever working a night shift — we would love to connect with you.Another Broken Egg Cafe isn't your typical breakfast, brunch, or lunch restaurant. Our passion is delivering uncompromising, southern-inspired culinary innovation and \craveably\ delicious dishes. On our menu, you will find chef-inspired, breakfast, brunch, and lunch dishes as well as hand-crafted cocktails, spiked cold brews, mimosas and a full bar.We treat each other, our guests, and our communities like friends and family. We’re passionate about delivering a consistent and authentic guest experience, and we know we accomplish more when we work together. Everyone on our team is empowered to make our business better, and we invest in the growth of those who bring our purpose to life every day.

Salary : $65,000 - $70,000