Patient Care Coordinator

Available immediately! Patient Care Coordinator at a women's health clinicWe are a small and established acupuncture clinic specializing in women's health. We're looking for an enthusiastic, professional patient care coordinator to join our fantastic team! You’ll play a crucial role as our organization's face and first point of contact. Other responsibilities include supporting the clinic's daily needs, answering phone calls and emails, scheduling appointments, managing mail and deliveries, and other assignments to ensure smooth clinic operations. Job seekers should take pride in their work, be excited about helping others, and be interested in growing with our organization. If this sounds like you, apply now!Hours:Mondays 2:30 pm to 7:00 pmTuesdays 8:00 am to 6:30 pm (one-hour lunch break)Wednesdays 10:00 am to 7:00 pm (one-hour lunch break)Thursdays 9:30 am to 7:00 pm (one-hour lunch break)Fridays 8:00 am to 2:30 pmCompensation:Starting at $22 hourly with paid lunch breaks, and opportunity for increaseResponsibilities:Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directionsRespond to incoming phone calls and emails and make sure the right people receive all important information Make appointments for employees and ensure the calendar is current and correctManage incoming and outgoing mail and handle deliveries Role Overview:As our patient care coordinator, you'll be our patients' first and last point of contact, ensuring smooth operations and a positive customer experience. Your duties include managing online bookings, answering calls and emails, processing payments, scheduling appointments, and supporting practitioners.Key Responsibilities:Manage online booking and charting systemsGreet patients warmly, answer calls/emails, and handle paymentsCoordinate appointment scheduling and practitioner calendarsMaintain office setup, including prepping and cleaning treatment roomsManage phone and email correspondence, data entry, and office suppliesSupport practitioners with patient file updates and room preparationBill insurancePersonal Qualities:Warm, personable, team-oriented, and enjoy working with people all dayPositive attitude and professional demeanorDependable, detail-oriented, and health-consciousKeen interest in women’s healthProfessional Skills:Excellent multitasking and organizational abilitiesStrong communication skills and tech-savvyAbility to work independently and collaborativelyQualifications:Exhibits working knowledge of Microsoft Office and basic computer skillsAt least one year of receptionist or administrative assistant, experience, or similar preferredHigh school diploma, G.E.D. or equivalentComfortable taking telephone calls and mitigating stressful situationsExcellent interpersonal skills, organizational skills, customer service skills, and verbal communication skillsAbout CompanyWe are a woman-owned and operated acupuncture clinic. Our practice has excelled in women's health, fertility, and pain management for nearly two decades. Work and train under an experienced expert in a fun, supportive team environment.