What are the responsibilities and job description for the Front Desk Beauty Coach position at Annie Aesthetic?
Beauty Coach/Front Desk:
Hiring for Philadelphia and Radnor locations.
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Description:
- Maximize sales by working with our guests to help them select and purchase the most appropriate merchandise for their needs
- Developing lasting relationships with guests, and continuously recruiting new guests.
- Collaborating with other staff to improve processes.
- Inform and enroll clients of our membership, packages, provider promotions, manage payment processing.
- Assist with tracking guest data and completion of consent forms.
- Works with clients and providers to schedule appointments and follow ups.
- Follow up calls with all clients and book follow ups accordingly.
- Assist with inventory as directed.
- Perform skincare analyses and product demonstrations for our guests.
- Responsible for keeping fixtures clean and fully stocked with merchandise.
- Performing cashier duties. Be knowledgeable and offer an option of payment plans.
- Maintaining overall store cleanliness.
- Qualifications:
- 1-2 years in retail/service industry experience and/or healthcare industry
- Excellent communication and client service skills
- High school diploma
- Commitment to excellence and high standards in customer interactions
- Must have excellent organizational skills and be an effective time manager and multi-tasker
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Excited to work with a team of beauty-oriented professionals
- Must be able to:
- Excellent phone skills and the ability to insure all clients have a calm and professional experience
- Learn all products and services and be able to sell with enthusiasm
- Verbally communicate with clients and colleagues in a clear manner
- Lift and carry 50 pounds as well as bend and stretch to stock shelves
- Able to work flexible days/nights/hours including weekends and holidays