What are the responsibilities and job description for the Financial Operations Supervisor position at Anne Arundel County?
Anne Arundel County Government is hiring for a full-time, permanent Financial Operations Supervisor vacancy within the Office of Finance located at the Arundel Center in Annapolis, MD.
This is responsible supervisory work for financial and administrative services and operational support functions for billing services, including tax billing, utility billing, debt collection, cash collection, and/or customer services units; and overseeing the tasks essential to the successful operation of these functions. The Financial Operations Supervisor for the cash collection unit is a bonded position.
NATURE AND VARIETY OF WORK
Work is performed with general direction from an administrative, financial, or accounting manager. Assignments are diverse and technical in nature and are carried out in accordance with accepted standards and applicable statutes. An employee in this class exhibits the skill and judgment necessary to assume responsibility for the billing services (and the units identified above) of a department or division. Incumbents direct the work of subordinates and support staff for tax and utility billing, water/wastewater revenue collection, debt collection, customer services, controlling the depositing of all receipts received over the counter, through the mail, or through electronic interfaces, and providing daily cash summary reports for overall cash management. Contacts with others are extensive and important, including contacts with the general public, courts, attorneys, auditors and accountants, governmental entities, other County departments, and bank representatives.(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
Experience: Four (4) or more years of experience in financial services in the specialty area of assignment or a related field to include six (6) months or more of supervisory experience.
Note: Specialty area is defined as tax sale, bankruptcy, business personal property assessments, and collection procedures.
Note: Graduation from an accredited four-year college or university with major course work in finance, accounting, business, or public administration, or a related field may be substituted on a year-for-year basis with up to an additional four (4) years of work experience in financial services, including tax sales, bankruptcy, business personal property assessments, and collection procedures, or a related field. For a total of 8 years or more of experience, including six (6) months of supervisory experience.
Note: For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement. An Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States.
NOTE: This position requires a thorough background check.Preference will be given to candidates who possess the following:
This is responsible supervisory work for financial and administrative services and operational support functions for billing services, including tax billing, utility billing, debt collection, cash collection, and/or customer services units; and overseeing the tasks essential to the successful operation of these functions. The Financial Operations Supervisor for the cash collection unit is a bonded position.
NATURE AND VARIETY OF WORK
Work is performed with general direction from an administrative, financial, or accounting manager. Assignments are diverse and technical in nature and are carried out in accordance with accepted standards and applicable statutes. An employee in this class exhibits the skill and judgment necessary to assume responsibility for the billing services (and the units identified above) of a department or division. Incumbents direct the work of subordinates and support staff for tax and utility billing, water/wastewater revenue collection, debt collection, customer services, controlling the depositing of all receipts received over the counter, through the mail, or through electronic interfaces, and providing daily cash summary reports for overall cash management. Contacts with others are extensive and important, including contacts with the general public, courts, attorneys, auditors and accountants, governmental entities, other County departments, and bank representatives.(Note: The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)
- Directs and supervises the work of subordinate and support staff; plans, reviews, and evaluates the work of staff; provides for the training of staff in work procedures.
- Recommends selection of staff; recommends and implements discipline as required.
- Reviews claims for reimbursement prior to submission to remitting agencies for completeness, accuracy, and compliance with regulations, statutes, policies, and procedures.
- Acts as a representative of the County on financial matters with direct service providers; provides authoritative assistance to such individuals and groups to ensure that program guidelines are being fulfilled.
- Resolves customer inquiries that are out of the ordinary.
- Performs computations and prepares detailed financial reports and analyses; maintains reports of unit activities; provides information during the auditing process; and prepares data to be used in the agency's budget.
- Interprets and administers Federal, State, and County laws regarding billing services, including tax billing, utility billing, debt collection, cash collection, and/or customer services units.
- Responsible for interpreting and administering State, County, and Federal laws for billing services, including tax billing, utility billing, debt collection, cash collection, and/or customer services units.
- Reviews legal documents and attends hearings and/or court cases regarding the collection of property and sales taxes, utility charges, and/or assessments.
- Monitors expenditures by billing function; reviews and approves invoices for payment; ensures proper allocation of expenditures to the appropriate fund or allocates among multiple funds; reviews expenditures reports, prepares tracking and summary reports, and transfers funds as required.
- Maintains knowledge of accounting systems, billing systems, and bankruptcy systems relative to bill processing, cash collection, and control.
- Performs other duties as assigned or required.
- Considerable knowledge of supervisory principles, including work planning, direction, and review.
- Some knowledge of accounting methods and techniques used in the proper recording of receipts and disbursements.
- Considerable knowledge of the methods and techniques of commonly employed record-keeping systems and auditing practices.
- Knowledge of applicable federal, State, and local laws, policies, and regulations.
- Skill in organizing, training, carrying out, and maintaining controls over billing, collection, customer service, and/or cashier operations.
- Skill in making varied arithmetic computations with speed and accuracy; ability to develop spreadsheets to solve complex processes.
- Ability to plan, supervise, review, and evaluate the work of subordinates.
- Ability to prepare and maintain accurate financial records and data for audits and monitor fiscal transactions.
- Ability to interpret, explain, and apply complex laws, policies, regulations, and procedures.
- Ability to use and exercise sound judgment in deciding when to act independently and when to refer situations to a higher authority.
- Ability to express ideas effectively, both verbally and in writing.
- Ability to work on a cooperative, courteous, and effective basis with associates, other agencies, and the public.
- Ability to meet County bonding requirements (cash collection unit only).
Experience: Four (4) or more years of experience in financial services in the specialty area of assignment or a related field to include six (6) months or more of supervisory experience.
Note: Specialty area is defined as tax sale, bankruptcy, business personal property assessments, and collection procedures.
Note: Graduation from an accredited four-year college or university with major course work in finance, accounting, business, or public administration, or a related field may be substituted on a year-for-year basis with up to an additional four (4) years of work experience in financial services, including tax sales, bankruptcy, business personal property assessments, and collection procedures, or a related field. For a total of 8 years or more of experience, including six (6) months of supervisory experience.
Note: For a University or College outside the United States, the applicant must provide documentation of accreditation and educational equivalency, which can be accomplished through a credential evaluation service. Applicants with a foreign degree must provide this documentation upon the close of the announcement. An Accredited University or College is the recognition from an accrediting agency that an institution maintains a certain level of educational standards. The U.S. Department of Education maintains a database of accrediting agencies it recognizes for schools within the United States.
NOTE: This position requires a thorough background check.
Experience with Microsoft Office (e.g., Excel and Word) Experience with MUNIS or comparable A/R system Experience with tax billing procedures
Salary : $64,191 - $124,694
