Ops Director: Operations

Position SummaryTitle Code

Ops Director: Operations

Job Summary

Oversees planning, implementation, and evaluation of school physical plant operations, including, but not limited to, energy and environmental systems, regulatory compliance, custodial and facility engineering services, utility management, logistics, vehicle maintenance, waste management, pest control, and school-based preventive maintenance tasks. A key focus of the role is on personnel leadership—ensuring staff are effectively trained, supported, and empowered to uphold high standards of service delivery and operational efficiency across all areas.

Additional Work Days/Hours

Based on the assignment, the following additional work days and/or hours may be required as needed:

• Ability to work flexible schedules
• Emergencies
• Inclement weather conditions
• Outside of normal business hours
• Summer hours
  
  

Essential Duties/Responsibilities

• Directs the management of custodial, operations preventative maintenance, and facility engineering services, ensuring continuous and seamless building operations through effective oversight, scheduling, and resource allocation.
• Directs the management of warehouse operations and the school’s vehicle fleet, overseeing inventory control, asset tracking, vehicle maintenance schedules, and compliance with transportation regulations to ensure resource availability and operational efficiency across all sites.
• Develops and implements strategies for optimizing energy consumption and utility management across the district, including monitoring usage, identifying opportunities for efficiency improvements, and promoting sustainability initiatives to reduce costs and environmental impact.
• Oversees the Environmental Health and Safety Office, ensuring compliance with all applicable regulations, the development and implementation of safety programs, and the promotion of a safe and healthy environment for students, staff, and visitors across all facilities. In addition, this positions maintains communication with relevant governmental agencies, including environmental organizations, occupational safety and health agencies, as well as county and health departments.
• Develops and executes both long-term and short-term objectives aligned with departmental and institutional goals.
• Prepares and manages the Operations Department's annual budget.
• Effectively and efficiently addresses personnel management matters for both union and non-union employees, ensuring fair resolution of issues, adherence to labor agreements, and fostering a collaborative and productive work environment.
• Collaborates with Facility Division management to implement Operations and Maintenance programs for schools in accordance with industry standards.
• Implements best practices to improve departmental performance, communicates transparently with stakeholders, and supports staff development by providing ongoing training opportunities, ensuring operational and reputational excellence are consistently maintained.
• Manages and responds rapidly to school and weather-related emergencies—including snow removal, flooding, property damage, and alarms—ensuring swift resolution and safeguarding both facility operations and the well-being of all occupants.
• Performs other related duties as assigned within the same classification or lower.
  
  

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's Degree in business administration, industrial engineering or environmental engineering from a regionally accredited college or university required;
• Master's Degree in business administration, industrial engineering or environmental engineering from a regionally accredited college or university preferred;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.
  
  

Experience

• Ten (10) years facilities management experience over an office, health care facility, or industrial complex required; and
• Seven (7) years management experience required; and
• Three (3) years experience in labor relations, to include union related matters preferred;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.
  
  

Knowledge, Skills, Abilities And Other Characteristics

• Familiarity with building energy conservation concepts and programs.
• Knowledge of safety and building environmental issues.
• Knowledge of Local Educational Agency goals and objectives.
• Knowledge of relevant Federal and State regulations and current trends and research in the field.
• Excellent organization and planning skills.
• Ability to direct the activities of a large staff.
• Ability to speak and write effectively as well as make presentations to various audiences.
• Ability to develop effective working relationships with staff, parents, students, public officials, and community organizations.
• Ability to identify program needs, develop plans to meet those needs, implement and administer programs, and evaluate and modify assigned programs as necessary.
• Ability to create a positive environment that values, respects, and leverages all employee talents while providing fair advancement for all employees.
• Familiarity with Logistics and warehouse functions
• Knowledge of APPA custodial and maintenance performance standards
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).
  
  

Licenses and Certifications

Employee must retain active licenses, certifications, and enrollment as a condition of employment.

• Within 180 days, obtain Lean Six Sigma Green Belt Certification issued by The Council for Six Sigma Certification (CSSC), The International Association for Six Sigma Certification (IASSC) or an accreditied training provider required; or
• Within 180 days, obtain Certified Facility Manager (CFM) Certification issued by International Facility Management Association (IFMA) required; and
• Upon hire, Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required.
• Proof of a good driving record required.
• Daily access to reliable transportation.
  
  

Driving Requirements

• Driving is required to conduct bona fide Board business that is within the scope of employment in this position.
• Board Vehicle
  
  

LEADERSHIP ROLE

• Third level supervisor
  
  

People Management

• This position acts as the manager for 1 to 5 direct staff.
• This position acts as the manager for 500 or more indirect staff.
• This position manages 3 to 5 departments.
  
  

Management Duties/Responsibilities

• Interviews, selects, and trains employees.
• Sets/adjusts pay rate and work hours.
• Directs the work of employees.
• Maintains records for use in supervision.
• Assess employees’ performance (productivity/efficiency) to make promotional recommendation/other status changes.
• Handles employee complaints/grievances.
• Disciplines employees.
• Plans the work.
• Determines the techniques to use.
• Apportions the work among the employees.
• Determines the type of materials, supplies, machinery, equipment or tools to be used of materials or merchandise to be brought, stocked and sold.
• Controls the flow and distribution of materials or merchandise and supplies.
• Provides for the safety and security of the employees or the property.
• Plans and controls the budget.
• Monitors and implements legal compliance measures.
  
  

PHYSICAL DEMANDS/WORKING CONDITIONS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Standing: under 1/3 of the time
• Walking: under 1/3 of the time
• Sitting: between 1/3 and 2/3 of the time
• Using hands to handle or feel: under 1/3 of the time
• Pinching (fine motor skills): under 1/3 of the time
• Wrist deviation: under 1/3 of the time
• Keyboarding: between 1/3 and 2/3 of the time
• Pushing: under 1/3 of the time
• Pulling: under 1/3 of the time
• Reaching (with hands and/or arms): under 1/3 of the time
• Climbing (Ascend/Descend): under 1/3 of the time
• Balancing: under 1/3 of the time
• Stooping: under 1/3 of the time
• Kneeling: under 1/3 of the time
• Crouching: under 1/3 of the time
• Crawling: under 1/3 of the time
• Bending: under 1/3 of the time
• Twisting: under 1/3 of the time
• Squatting: under 1/3 of the time
• Talking: between 1/3 and 2/3 of the time
• Hearing: between 1/3 and 2/3 of the time
• Smelling: under 1/3 of the time
• Repetitive Motions: under 1/3 of the time
• Eye/Hand/Foot Coordination: under 1/3 of the time
• Driving: between 1/3 and 2/3 of the time
• As required by the duties and responsibilities of the position.
  
  

Vision

The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

• No special vision requirements
  
  

Work Environment

Location

• Office, school or similar indoor environment: over 2/3 of the time
• Outdoor environment: under 1/3 of the time
• Construction site: under 1/3 of the time
• Confined space: under 1/3 of the time
• Warehouse environment: under 1/3 of the time
• Shop environment: under 1/3 of the time
• Temperature Change: under 1/3 of the time
  
  

Exposure

• Wet or humid conditions (non-weather related): under 1/3 of the time
• Outdoor weather conditions: under 1/3 of the time
• Extreme cold (below 32 degrees): under 1/3 of the time
• Extreme heat (above 100 degrees): under 1/3 of the time
• Work near moving mechanical parts: under 1/3 of the time
• Work in high, precarious places: under 1/3 of the time 30
• Communicable diseases: under 1/3 of the time
• Fumes or airborne particles: under 1/3 of the time
• Toxic or caustic chemicals, substances, or waste: under 1/3 of the time
• Risk of electrical shock: under 1/3 of the time
• Vibration: under 1/3 of the time
  
  

Noise Level

• Moderate: between 1/3 and 2/3 of the time
  
  

Weight & Force

Lifting and carrying requirements

• Up to 50 pounds: under 1/3 of the time
  
  

Travel Requirements

• 20% weekly day travel within the county to schools and satellite offices to meet with staff and administration.
  
  

Employee Safety Statements

• The employee is required to use safety devices and protective equipment in order to minimize the frequency and severity of work-related accidents.
• Adheres to safe practices and methods in the operation of equipment and supplies related to the job.
• The employee is responsible for correcting and/or reporting any conditions within an AACPS building or grounds that may be hazardous to employees and students.
  
  

JOB INFORMATION

Approved Date: 8/1/2025 Established Date: 1/4/1978 Title Code: E44759 Title: OPS DIRECTOR: OPERATIONS Alternate Title: Ops Director: Operations Reports to Generic: Executive Director Reports to Specific: EXECUTIVE DIRECTOR: FACILITIES

ORGANIZATION

Division: Operations Business Unit: Facilities Department: Operations & Logistics Support Negotiated Agreement: N/A

HR JOB INFORMATION

Unit: VI Days Worked: 260 FLSA Exemption Status: Exempt Grade:

EG02

Click HERE to view Terms of Employment, Benefits and Salary Scale. Scroll down to locate (Unit 6 – Executive Salaries)

Essential Job: Months Worked: 12 Hours Worked: 8 Job Family: Executive/Cabinet Sub-Function: Director/Senior Advisor

VR#26011