What are the responsibilities and job description for the Room Attendant / Housekeeper position at Anna & Bel?
The Room Attendant plays an important role for our home away from home, and creates a positive experience for our guests by maintaining a clean, comfortable and inviting environment. This position is responsible for maintaining the cleanliness of guest rooms as assigned. Consistently ensures all areas of the hotel are cleaned to specified standards to achieve high levels of guest satisfaction.
General: This employee must display effective listening and communication skills, initiative, ability to work independently and in teams, and lead by example. He/she must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. Additionally, he/she must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.
We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction. We also expect our employees to champion, embrace and live the company values.
Additional Information:
To apply for this position, you must be legally authorized to work in the United States. Upon hire you must complete the I-9 form within the first 3 days of employment.
Essential Functions of the Job:
- Regular attendance and reporting to work on time, ready to begin your shift is an essential function of employment (being tardy places an unfair burden on the team)
- Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs.
- Communicating effectively, both verbally and in writing (i.e., use appropriate language, display proper tone, attitude and body language when communicating)
- Ability to understand and follow instructions as directed by supervisor/manager.
- Working Safely is a condition of employment. All employees must follow the safety policies.
- Performing the job duties as described. (Reasonable accommodations will be considered in accommodating disabilities. If you believe you need an accommodation, please speak with your supervisor, General Manager, or Human Resources)
