What are the responsibilities and job description for the Sales Manager position at Ann Taylor?
Company Description Ann Taylor is a modern American fashion brand known for timeless, tailored styles designed to support customers in both professional and everyday moments that matter. The company blends sophisticated design with quality, fit, and a focus on delivering exceptional guest experiences across all locations. Associates are at the center of Ann Taylor’s culture, which emphasizes empowerment, support, growth, and inclusion. Team members gain access to industry leaders, tools for skill development, and career opportunities in stores, distribution centers, and corporate roles. Ann Taylor offers comprehensive benefits and year-round apparel discounts, providing a stylish and supportive environment for both early-career and experienced professionals.
Role Description The Sales Manager is a full-time, on-site role based in the San Francisco Bay Area, responsible for leading store sales performance and elevating the guest experience. This role oversees daily floor operations, including setting sales goals, coaching associates on selling behaviors, and ensuring visual merchandising aligns with brand standards. The Sales Manager monitors key performance metrics, analyzes trends, and implements action plans to drive revenue, conversion, and customer loyalty. Day-to-day responsibilities include scheduling and supervising staff, supporting recruitment and onboarding, and fostering an inclusive, high-performance culture. The Sales Manager also partners with leadership on local outreach, promotional execution, and inventory management to maintain a well-presented, efficient, and guest-focused store.
Qualifications
Role Description The Sales Manager is a full-time, on-site role based in the San Francisco Bay Area, responsible for leading store sales performance and elevating the guest experience. This role oversees daily floor operations, including setting sales goals, coaching associates on selling behaviors, and ensuring visual merchandising aligns with brand standards. The Sales Manager monitors key performance metrics, analyzes trends, and implements action plans to drive revenue, conversion, and customer loyalty. Day-to-day responsibilities include scheduling and supervising staff, supporting recruitment and onboarding, and fostering an inclusive, high-performance culture. The Sales Manager also partners with leadership on local outreach, promotional execution, and inventory management to maintain a well-presented, efficient, and guest-focused store.
Qualifications
- Demonstrated retail sales leadership experience, including supervising teams, driving store performance, and meeting or exceeding sales targets.
- Strong customer service and clienteling skills, with the ability to create personalized experiences and build long-term guest relationships.
- Experience in team coaching and development, including giving constructive feedback, conducting training, and supporting career growth.
- Solid understanding of visual merchandising, inventory management, and store operations best practices.
- Excellent communication, interpersonal, and conflict-resolution skills; ability to collaborate effectively with diverse team members.
- Proficiency with point-of-sale systems, basic reporting tools, and standard office software to track performance and manage day-to-day tasks.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed for retail operations.
- Prior retail fashion or apparel experience and a strong interest in style and brand representation are highly beneficial.
- High school diploma or equivalent required; post-secondary education in business, retail management, or a related field is a plus.