What are the responsibilities and job description for the Call Center Agent position at Anjaneyap Inc?
Position: Customer Service Rep / Call Center
Location: Long Island City, NY 11101
Pay rate: $17/hr
Job Description:
- Call handling experience ( Must have)
- Must have 2 - 4 years of experience in customer service with database experience.
- High School Diploma/GED is required.
- Experience in handling a high volume of inbound/outbound calls.
- PC literate, Proficient with MS office suite.
- Good data entry skills, and good typing skills.
- Excellent oral communication.
Additional Note:
- This is an eighteen-hour operation call center that starts at 6:00 am and ends at 12:00 am seven days a week, Sunday-Saturday. Should be willing to work anytime in this timeframe, any eight-hour shift within this timeframe, based on the needs of the Department.
- Should be willing to consider the work schedules five days a week including weekends and holidays. During emergency situations, they may be asked to work more than 40 hours a week.
- The duration of the assignment is between three and six months. This could go longer based on a good performance.
Job Types: Full-time, Part-time, Contract
Pay: $17.00 per hour
Expected hours: 35 per week
Work Location: In person
Salary : $17