What are the responsibilities and job description for the Client Service Representative position at Animal Spay & Neuter, A Non-Profit Clinic?
Company Overview
Animal Spay & Neuter is a high-volume, low-cost spay and neuter clinic located in Auburn, CA. Since 1993, our mission has been to provide affordable veterinary services to help control pet overpopulation and promote animal welfare.
Summary
We are seeking a dedicated Customer Service Representative to join our team in Auburn, CA. In this role, you will be essential in delivering exceptional service to our clients and their pets, contributing to our mission of promoting responsible pet ownership. The role is Monday through Thursday. No weekends or evenings.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues promptly.
- Schedule surgery and clinic appointments
- Quickly master our clinic software
- Collaborate with team members to enhance the overall client experience.
- Ability to manage fast paced client face to face interactions
- Qualifications
- High school diploma or equivalent required; additional education in customer service or related fields is a plus.
- 1 year proven experience in customer service roles in veterinary medicine
- Strong communication skills, both verbal and written.
- Ability to work collaboratively in a fast-paced environment.
- Compassion for animals and commitment to their welfare.
Call-To-Action
- If you are passionate about animal welfare and eager to make a difference through exceptional customer service, we invite you to apply today and join our dedicated team!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $20