What are the responsibilities and job description for the Veterinary Receptionist position at Animal Outpatient Specialty Network?
Description
Our state-of-the-art, veterinary dental referral practice committed to excellence in patient care, client service, and professional development. Our facility is equipped with advanced dental and surgical technology, including high-speed dental units, digital dental radiography, cone beam CT, surgical laser, and full anesthetic monitoring capabilities. Our practice culture is built on mutual respect, continuous learning, and a shared commitment to improving the health and quality of life of our patients. We prioritize a positive, team-oriented work environment where everyone’s contribution is valued.
We are seeking a Veterinary Receptionist to be the face of our practice and play an important role in ensuring our days run smoothly. We are looking for someone with the following qualities:
- Energetic
- Positive
- Upbeat personality
- Takes initiative
- Commitment to the needs of the clinic
- Punctual
- Willingness to teach others and share ideas
- Openness to diversity
- Adaptability to change
- Accountable
- Able to see big picture
- Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
- Excellent client service skills
- Excellent phone skills
- Computer skill preferred
- Excellent communication skills
- Ability to work in a team-oriented environment and problem solve
- Organized, ability to take direction, ability to handle money accurately and honestly
- High level of attention to detail
- Possess sound decision making skills and ability to multi-task while working in a stressful environment
Duties (including but not limited to):
- Client service
- Answer phone calls
- Take accurate messages and book appointments
- Maintain charts and computer records
- Pharmacy and retail sales
- Clean kennels and cages
- Wash, fold, and restock towels and blankets
- Clean surgery table between procedures
- Marketing implementation
- Maintenance/housekeeping
- Financial responsibilities
- Process patient photos and dental charts
Education and Physical Requirements:
- High school diploma or equivalent required
- Must have experience working in the public (ie: restaurant, retail or service business)
- Experience in a veterinary hospital is required
- Dependable attendance is required
- Must be able to lift 40 pounds
- The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
- Time away from work including a robust vacation allowance, paid holidays, sick time/mental health days, Paid Parental Leave, short- and long-term disability coverage options, and leaves of absence.
- Comprehensive benefits for medical, prescription drug, dental, vision, and Health Savings Accounts, as well as wellbeing support, including free counseling and referral services.
- Savings and retirement resources, including a 401(k) plan with 100% match on 3% of pay and 50% match on up to 2% more of pay, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling.
- Education support through certification programs and CE opportunities.
- Additional benefits for life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting, and more.
- Company provided scrubs and discounts on services and medications for employee pets.
Salary : $21 - $25