What are the responsibilities and job description for the Veterinary Practice Manager position at Animal Hospital of Lewisville?
Description
Lead the Team. Elevate the Practice. Grow What's Possible.
Animal Hospital of Lewisville is looking for an experienced Veterinary Practice Manager to lead our growing hospital alongside our Medical Director and Regional Operations Support team.
This is an opportunity for a proven veterinary leader who knows how to develop people, strengthen hospital operations, manage financial performance, and build a culture where teams can thrive. You won't simply maintain the status quo—you'll help identify opportunities, implement initiatives, and elevate the services we provide to pets and families throughout the Triad.
What You'll Do:
- People & Culture: Lead, coach, develop, and hold accountable Veterinary Assistants, Lead Technicians, and Client Service/Reception teams
- Training & Development: Own onboarding, training, performance development, career growth, and leadership development across the hospital
- Operations: Manage daily workflow, staffing, scheduling, labor utilization, PIMS processes, equipment, and hospital resources
- Financial Performance: Partner with the Medical Director and Regional Operations Support to develop budgets, monitor revenue and expenses, manage labor, and identify opportunities for sustainable growth
- Payroll & Compliance: Ensure accurate payroll, staffing records, licensure tracking, and required operational compliance
- Inventory & Resources: Oversee inventory management, purchasing, equipment, maintenance, and cost controls
- Practice Initiatives: Champion new processes, training programs, service improvements, and operational initiatives that strengthen the hospital
- Client Experience: Reinforce exceptional service, support client retention, and help resolve escalated client concerns
- Leadership Partnership: Collaborate closely with the Medical Director and Regional Operations Support to align medical, operational, financial, and team priorities
What We're Looking For
This is an experienced leadership opportunity — not an entry-level management role.
- 5 years of veterinary Practice Management experience required
- Strong background in general practice, emergency, or urgent care
- Proven experience leading veterinary support teams and developing future leaders
- Strong understanding of staffing, scheduling, labor, budgeting, payroll, revenue, expenses, and practice performance
- Confident using data and financial information to make thoughtful business decisions
- Strong communication, organization, accountability, problem-solving, and emotional intelligence
- Veterinary PIMS experience required; Vetspire experience is a plus
Business & Professional Development
We're especially interested in leaders who bring additional education or professional development in business management, healthcare administration, organizational leadership, or a related field.
A Bachelor's degree, MBA, business management education, CVPM, CVBL, or pursuit of a professional veterinary management credential is a plus.
Whether you're already credentialed or working toward your next professional milestone, we want to support your continued growth as a veterinary business leader.
Located in Lewisville, North Carolina, Animal Hospital of Lewisville provides relationship-driven veterinary care for dogs and cats throughout the Triad. Our services include wellness and preventive care, surgery, dentistry, digital radiology, ultrasound, echocardiograms, dermatology, emergency and urgent care, laser therapy, nutritional counseling, and end-of-life care.
Monday–Friday: 8:00 AM–5:30 PM
Saturday: 8:00 AM–12:00 PM
Sunday: Closed
Lunch closure: 1:00–2:00 PM Monday–Friday
Saturday: 8:00 AM–12:00 PM
Sunday: Closed
Lunch closure: 1:00–2:00 PM Monday–Friday
We are open to discussing a 4- or 5-day workweek based on the candidate's preferences and the operational needs of the hospital. This leader should maintain strong visibility within the hospital and be present when needed to support the team and operational priorities.
What We Offer
- $75,000–$90,000 annually, based on experience
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Life and disability insurance
- Employee assistance and wellness resources
- Pet discounts
- Professional development and continuing education
- Leadership development and career growth opportunities
- Support for continued development toward CVPM, CVBL, or other professional management credentials
Help Shape the Future of Animal Hospital of Lewisville
This is an opportunity to bring your leadership experience, operational expertise, and business mindset to a growing veterinary hospital with an established team and strong community presence.
If you enjoy developing people, improving hospital operations, understanding the numbers behind the business, and turning ideas into meaningful results, we'd love to meet you.
Lead with purpose. Develop great people. Help Lewisville grow.
About Animal Hospital of Lewisville
Animal Hospital of Lewisville is a collaborative 4-doctor practice, that share a passion for client-focused communication and practicing small animal veterinary medicine and surgery. We are an established, well-equipped, full-service small animal veterinary clinic in Lewisville, NC, right outside of Winston-Salem, NC.
Animal Hospital of Lewisville is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Animal Hospital of Lewisville is a proud partner of Innovetive Petcare. Where we believe that you are the future of veterinary medicine. Cultivate, innovate, develop, and collaborate. Excellent pet care comes from exceptional teams.
Equal Opportunity Employer Policy
Animal Hospital of Lewisville is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Salary : $75,000 - $90,000