Vet Tech Specialist - Behavior

The primary focus for the BA/BT is to assist behaviorist, Dr. Lore Haug and Dr. Blake Gibson, to make daily function more efficient and effective for the clients. The BA/BT is expected to be dedicated to promoting the physical and behavioral health and welfare of all patients. The employee should remember at all times that he/she is a reflection of VCA Lexington and the caring and professional image that we wish to project to the public and our colleagues. The BA/BT should abide by the recommendations and rules set forth in the VCA Employee manual to maintain professional cohesion. The BA/BT’s primary duties include the following: I. Prepare for the daily appointments prior to appointment: Ensure the behavior history forms have been returned on time. Verify receipt of patient’s medical record from the RDVM – call and request if needed Prepare the client binder with handouts (this can also be done the morning of the appt if time permits) Prepare client charge update for recheck appointments and print updated drug history sheet On the day of the appointment Set up pheromone diffuser on room Ensure that room is clean and presentable Stock room with treats and needed equipment Prepare client binder if not already done Prepare housecall bag when needed Assist behaviorist during appointment restraint, medication or product distribution and discussion with client demonstrate behavior modification with patient where applicable II. Client Communication and services Answer short email or phone requests to clarify medications or training. Provide resources and references to client where needed Call in approved prescriptions (new and refills) Field phone calls or emails (e.g. through website) requesting information on TVBS services Assist in scheduling behavior appts esp for housecalls. III. Maintaining client/patient charts Prepare client discharge report – history, behavior observations, discharge notes Prepare and update patient drug history sheet IV. Perform independent case appointments as skill level dictates Puppy and Kitten Start right visits Behavior Modification Recheck appointments V. Inventory and supplies Monitor product stock and request reorder if needed Maintain information brochures and be sure they are stocked in the exam room and house call bag VI. Miscellaneous duties Assist in reviewing, revising and creating client behavior handouts Film and edit patient consult videos for clients and RDVMs If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development). We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com. A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. The future of veterinary medicine is in our hands. Join us.