What are the responsibilities and job description for the Veterinary Receptionist position at Animal Health Center of Rolla?
Veterinary Receptionist Duties & Responsibilities
This job generally requires the ability to do the following work:
- Provide customer service such as greet customers, answer questions, process incoming patients, and handle payments.
- Answer phone calls, which may involve answering questions and screening and scheduling appointments.
- Handle incoming packages.
- Update and file patient charts.
- Enter data into a computerized billing program.
- Process credit card payments and prepare bank deposits.
- Retrieve prescriptions.
- Assist with pet supply purchases such as pet food, supplements, and grooming items.
- Maintain the cleanliness of the waiting room and exam rooms
In addition to providing excellent customer service to clients and ensuring that front desk operations run smoothly, the receptionist acts as the primary greeter when a client enters the waiting room with their pet, alerts the appropriate technician or veterinarian of the client’s arrival, and processes the client’s payment at the conclusion of the appointment.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Experience:
- Veterinary clinic: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Rolla, MO 65401 (Required)
Ability to Relocate:
- Rolla, MO 65401: Relocate before starting work (Required)
Work Location: In person
Salary : $15