What are the responsibilities and job description for the Sales Account Manager position at Anima Care North America?
About Us:
At Anima Care- North America, we specialize in providing compassionate, professional, and reliable pet cremation services to veterinary hospitals and the families we serve. We understand the importance of offering pet owners a respectful and dignified farewell for their beloved pets. As part of our commitment to delivering exceptional service, we are seeking a dynamic, motivated Veterinary Sales Account Manager to join our team.
Position Overview:
The Veterinary Sales Account Manager is responsible for promoting and selling our pet cremation services to veterinary professionals. This role requires a compassionate individual who can build relationships, communicate the value of our services, and work collaboratively with veterinary practices to ensure the best possible experience for pet owners during a difficult time.
Key Responsibilities:
- Sales and Account Management: Identify new business opportunities and build strong relationships with veterinary clinics, hospitals, and animal care facilities.
- Service Promotion: Educate veterinary professionals about our cremation services, including individual and communal options, urns, keepsakes, and other memorial products.
- Customer Support: Provide exceptional customer service by answering questions, addressing concerns, and offering personalized solutions for clients.
- Market Research: Monitor industry trends, competitor offerings, and customer needs to effectively position our services and identify new sales opportunities.
- Collaboration: Work closely with the operations team to ensure seamless service delivery and customer satisfaction.
- Sales Targets: Meet or exceed sales targets and performance goals by driving new business and maintaining existing client relationships.
- Reporting: Maintain accurate records of sales activities, customer interactions, and business growth through CRM systems and regular reporting.
Qualifications:
- Bachelor’s degree or 5 years of B2B sales experience (preferably in veterinary, pet care, or funeral services)
- Strong knowledge of the veterinary industry and its needs
- Excellent communication and interpersonal skills
- Self-motivated and able to work independently in a fast-paced environment
- Compassionate and sensitive to the nature of our services
- Strong organizational skills and attention to detail
- Valid driver’s license and reliable transportation
- Ability to travel regularly within assigned territory
- Business development/account management experience is a plus
Compensation & Benefits
- Competitive base salary with performance-based commission
- 401(k) with company match
- Medical, dental, and vision insurance
- Paid time off and paid holidays
- Mileage reimbursement
- A supportive and collaborative work environment in a meaningful industry
Work Environment & Physical Requirements
- This role requires frequent travel within the assigned territory (driving to veterinary hospitals and clinics).
- Must be able to sit, stand, and walk for extended periods, and occasionally lift up to 20 pounds (e.g., carrying sample products or marketing materials).
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
EEO Statement
Anima Care – North America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other protected characteristic as outlined by applicable federal, state, or local laws.
Employment Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employment with Anima Care – North America is on an at-will basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.
How to Apply
If you’re passionate about helping others and want to make a meaningful impact in the pet care industry, we encourage you to apply. Please submit your resume.