What are the responsibilities and job description for the Experience Ambassador- Field Interviewer position at ANIK Inc?
Overview
ANIK is seeking Experience Ambassadors-Field Interviewers, for our LA Munis, Origin Destination Project starting January 13th. As an Experience Ambassador, you will engage and connect with bus travelers as you offer a digital tablet questionnaire onboard. The data collected will help with the improvement of transits such as LADOT, Culver City, Santa Monica Big Blue Bus and Long Beach Transit in the Los Angeles County region.
Report Location
- Report locations will be at various transit centers throughout Los Angeles County
- Parking may be available at most garages. Badges will be provided for staff in order to get to and from assignments.
Responsibilities
Experience Ambassadors are responsible for:
- Arriving at their pre-scheduled location throughout Los Angeles county.
- Connect in-person with travelers to request their participation in a 4 minute questionnaire.
- Conduct one on one interviews, passengers will not use the tablet.
- Return to starting location to return collection, receive supervisor feedback, and receive a report time and location for the following day.
Qualifications
- Self-motivated and able to work independently.
- Punctual. A missed bus is a missed shift.
- Outgoing and natural communicator.
- Bilingual in English and Spanish is encouraged, but not required.
- Excited about community improvement and innovation.
- Ability to stand on moving transportation for extended periods.
- Proficient in Apple iPad and Google maps.
- At least 18 years of age
Details
Pay Rate: $23.00 / hour
Start Date: Tuesday, January 13th 2026
Length of project: 1-2 months approx.
Attire:
- Comfortable shoes preferably with rubber soles for safety (high heels not recommended)
- No T-shirts with graphic designs
- Pants with no tears or sagging
- No facial tattoos or facial piercings
Available Shifts:
TBD
- AM & PM Needed
Specific shift times and locations may vary daily based on transit departure times.
Who is ANIK
At ANIK, we believe in the power of connection and the value of positive shared experiences. With a vision to connect people through these meaningful moments, we enhance the way they interact and engage with the world around them.
Our mission is to make a tangible impact on the experience of public events, venues, and transportation. Our Experience Ambassadors accomplish this by uncovering valuable insights through targeted customer feedback. By prioritizing human connection, we take the time to ask pertinent questions. We then gather and analyze feedback directly from the participants, and provide actionable data to help event organizers and venue managers improve their offerings.
By doing so, we strive to create better experiences for all, one question at a time.
Job Types: Full-time, Temporary, Seasonal
Pay: $23.00 per hour
Benefits:
- On-the-job training
- Professional development assistance
Work Location: On the road
Salary : $23