What are the responsibilities and job description for the Store Manager position at Angie's Lobster LLC?
East and West Valley Store Manager Greater Phoenix Areas Position Summary:
Store Managers oversee all restaurant operations. We look to you to motivate and mentor your people to serve the customer and the team. You will be independent, but you won’t be alone. At Angie’s, we pride ourselves on best-in-class store support!
Who We Are:
Angie's Food Concepts is on a mission to make “luxury” foods affordable! We are the first restaurant to bring Maine Lobster to the drive-thru with the same speed, price, and convenience as traditional fast food. With the recent launch of Angie’s Prime Grill, we are now bringing USDA Prime Steak and Organic Chicken, grilled-to-order, in Warm Bowls, Grilled Burritos, and Fresh-cut Salads to the drive-thru as well! We are changing the QSR game and making foods that were once only enjoyed by the few who can afford them or by others, on special occasions, affordable and convenient. As we expand into new markets and open new stores, we are seeking experienced Store Managers to help us grow and achieve our mission!
The Store Manager has the following primary responsibilities:
- Oversee and manage the daily operations of the store including labor, scheduling, and inventory.
- Communicate clearly and effectively with the team.
- Ensure excellent customer service and satisfaction.
- Handle customer complaints or issues in a professional manner.
- Train and supervise team members, providing guidance and support.
- Coordinate with other departments to ensure smooth operations.
- Adhere to all food safety standards.
- Be cross-trained for all positions as well as opening and closing the restaurant.
- Operate fryer, grill, and kitchen equipment effectively and safely.
The Ideal Candidate:
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic environment.
- Ability to work 50 hours per week, including variable hours, including early mornings, evenings, weekends, and/or holidays.
- 2 years prior experience leading teams in Food & Beverage/Retail.
- Skill at mentoring and coaching the next generation of store leadership.
- Proficiency in achieving efficient store operations on key performance metrics, including food cost, labor, food safety, and customer service.
- Desire to lead, drive to serve, determination to be the best.
- Strong knowledge of food handling and safety regulations.
- Ability to adapt, multitask, and positively take feedback.
- Ability to stand for long periods of time.
- Ability to lift 40 lbs. at the store.
Benefits:
- Competitive salary
- Opportunities for professional development and career advancement.
- Flexible time off.
- Health, dental, and vision insurance.
- Holiday pay.
- Free shift meal.
The duties and responsibilities described are not comprehensive, and additional tasks may be assigned.