Store Manager

For over 65 years, Angelo Caputo’s Fresh Markets has proudly served Chicagoland with fresh produce, authentic groceries, specialty deli items, and imported goods from around the world. As a family-owned company, we are guided every day by our Purpose, Mission, and Values:

Our Purpose: To nourish our community with fresh, authentic food while creating a shopping experience rooted in tradition and family.

Our Mission: To provide the highest-quality fresh foods, exceptional service, and a welcoming atmosphere that celebrates our Italian heritage and serves all cultures in our community.

Our Values:

• Family — Treating our employees, customers, and partners like family.

• Quality — Offering only the finest products and service.

• Integrity — Acting honestly and responsibly in all that we do.

• Community — Supporting and giving back to the neighborhoods we serve.

• Tradition — Preserving our heritage while embracing innovation to meet customer needs.

The Store Manager oversees all aspects of store operations, ensuring strong financial performance, excellent customer service, and a positive team culture. This leadership role manages all departments, drives sales, controls expenses, and ensures operational excellence in alignment with company goals.

• Minimum 5 years of grocery retail experience.

• Minimum 2 years of store director or store manager experience.

• Strong leadership and team development skills.

• Proven track record of driving sales and achieving operational goals.

• Excellent communication, problem-solving, and organizational abilities.

• Flexible schedule availability, including weekends and holidays.

• Passion for food, community, and providing a great customer experience.

Leadership & Operations

• Lead overall store operations across fresh departments (produce, meat, bakery, deli), center store, and front-end.
• Provide training, coaching, and performance management for department managers and employees.
• Set clear expectations, delegate tasks, and follow up to ensure accountability.
• Foster a positive workplace culture that supports teamwork, growth, and inclusivity.
• Open and close the store, ensuring safety and compliance procedures are followed.

Merchandising & Customer Experience

• Create inviting, fresh, and shoppable departments through effective merchandising and displays.
• Manage side counters, endcaps, and “WOW” presentations to drive sales.
• Ensure excellent customer service by addressing questions, complaints, and returns in a professional manner.
• Serve as a visible leader in the store, engaging with customers and staff daily.

Financial & Inventory Management

• Monitor KPIs including sales, margins, shrink, and labor costs.
• Oversee ordering, inventory accuracy, and in-stock levels across all departments.
• Ensure compliance with food safety standards and all legal/certification requirements.
• Manage departmental profitability and support corporate initiatives for growth.

Team Development

• Work with department managers to cross-train staff and ensure operational flexibility.
• Address performance or disciplinary issues fairly and consistently.
• Lead by example, demonstrating integrity, responsibility, and excellence in all interactions.

• Competitive salary and performance-based bonus structure

• Comprehensive benefits package

• Career growth opportunities in a family-owned company

• Collaborative, team-oriented work culture

• Employee discount on store products

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