FLOOR SUPERVISOR

The floor supervisor position is responsible for supervising employees in a restaurant environment. This position plans and assigns work, implements policies and procedures and recommends improvements in production methods, equipment, operating procedures and working conditions.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Ensure effective employee relations. Provide employee coaching and development. Makes employment decisions. Resolve employee issues through problem resolution.

· Balance quality, productivity, cost, safety and morale to achieve positive results in all areas. Work to continuously improve in all areas.

· Manage departmental performance measures, including visual controls and provides regular progress reports to manager.

· Provide leadership through a 30-day planning cycle.

· Perform accident investigations.

· Maintain proper inventory levels.

· Manage department priorities.

· Track absenteeism and timekeeping.

Competencies

· Leadership.

· Performance Management.

· Problem Solving/Analysis.

· Results Driven.

· Communication Proficiency.

· Time Management.

· Technical Capacity.

· Learning Orientation.

Supervisory Responsibility

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work 

This position may require long hours, weekends, and holidays.

Travel 

No travel is expected for this position.

Required Education and Experience 

· Associate’s degree.

· 3-5 years of experience in a production environment.

Preferred Education and Experience

· Bachelor’s degree.

· 5-8 years of experience in a production environment.

· Previous quality management experience.

EEO Statement

Spectrum Restaurant Management Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.