What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Angel Rodriguez - State Farm Agent?
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
At our State Farm agency, we believe great customer service starts with a great team. Since opening our first office in Elizabeth in 2009 and expanding to Springfield in 2022, we have built a collaborative workplace where team members support each other, celebrate success, and grow their careers.
Our team includes experienced insurance professionals and motivated individuals who work together to help customers protect what matters most. We provide training, mentorship, and career development opportunities so team members can grow within the insurance and financial services industry.
ROLE DESCRIPTION:
At our State Farm agency, we believe great customer service starts with a great team. Since opening our first office in Elizabeth in 2009 and expanding to Springfield in 2022, we have built a collaborative workplace where team members support each other, celebrate success, and grow their careers.
Our team includes experienced insurance professionals and motivated individuals who work together to help customers protect what matters most. We provide training, mentorship, and career development opportunities so team members can grow within the insurance and financial services industry.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Angel Rodriguez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $20