What are the responsibilities and job description for the Client Consultant/Intake Coordinator position at Angel Companions of philadelphia?
pay is TBD
Responsibilities
- Coordinate home care services for clients and ensure schedules are properly staffed
- Communicate with clients, families, caregivers, and internal staff regarding service needs and updates
- Conduct client home visits, caregiver supervisory visits, and service follow-ups as needed
- Assist with resolving scheduling issues, caregiver call-offs, and urgent staffing needs
- Monitor client satisfaction and address service concerns in a timely and professional manner
- Maintain accurate documentation of client notes, service updates, incidents, and communication
- Support caregiver performance monitoring and report concerns to management
- Help match caregivers to clients based on skills, availability, and client needs
- Ensure services are provided according to care plans and agency standards
- Work closely with operations, intake, and administrative staff to support daily agency functions
- Conduct initial assessments of clients’ physical, medical, and personal care needs
- Develop individualized care plans tailored to client needs, preferences, and health requirements
- Guide clients through the intake process, including documentation, eligibility, and program enrollment
- Perform caregiver supervisory visits and observe performance in the field
- Travel locally to client homes as needed throughout the workday
Pay: $15.00 - $19.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $15 - $19