What are the responsibilities and job description for the Medical Receptionist - Outpatient position at Anew Era TMS?
At Anew Era TMS & Psychiatry, our team of dedicated psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists offers customized, comprehensive care designed around your needs. We provide a range of options, including in-person and online therapy, medication management, and advanced interventional treatments like transcranial magnetic stimulation (TMS) therapy, ketamine, and esketamine—all delivered in a safe and compassionate environment. With access to most commercial insurance plans, we make quality mental health care more accessible, helping you uncover the right path to wellness.
Position Summary:
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.
Essential Job Functions:
Schedule: Monday-Friday 8:30 am - 5 pm
Work Location: On Site - Laguna Hills, CA
Compensation: Pay Range: $21 - $23 per hour
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
Position Summary:
The Medical Receptionist serves as the first point of contact for patients and visitors, providing exceptional customer service in a healthcare setting. This role is responsible for managing front desk operations, including greeting patients, scheduling appointments, and answering phone calls.
Essential Job Functions:
- Greeting patients professionally both in person and on the phone.
- Answering patient calls, and voicemails in a friendly prompt manner
- Confirming patient follow up appointments, sending reminder virtual appointment information as needed
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Comforting patients by anticipating anxieties and effectively answering questions
- Notifying providers of patient arrivals
- Updating patient records and following all protocols in regard to insurance verification
- Collecting patient copays and scheduling follow up appointments
- Maintaining office inventory and equipment by anticipating supply needs.
- Occasionally verify insurances
- Associate or bachelor’s degree preferred
- Behavioral or psychiatric office experience is preferred.
- Experience with electronic medical records systems preferred.
Schedule: Monday-Friday 8:30 am - 5 pm
Work Location: On Site - Laguna Hills, CA
Compensation: Pay Range: $21 - $23 per hour
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
Salary : $21 - $23