What are the responsibilities and job description for the Server position at Andy B s Entertainment?
Servers are responsible for consistently delivering quality, timely service to ensure a top-notch guest experience. Our servers anticipate guest needs, work together to ensure all guests are cared for, and exhibit genuine enthusiasm in all that they do.
KEY RESPONSIBILITIES:
- Inspire memorable experiences by providing top-notch service and remaining attentive to guest needs.
- Interact with guests to ensure the best guest experience and effectively upsell product offerings.
- Deliver freshly prepared menu items to guests, all while exhibiting genuine enthusiasm, energy, and urgency.
- Process food and beverage orders and payments accurately and timely.
- Uphold operational procedures, food and alcohol safety, and quality standards to ensure guest satisfaction and maintain compliance.
- Conduct opening/closing duties and cash handling.
- Other duties as assigned.
- Demonstrate Andy B’s Core Values: Teamwork, Service, Inspiring Fun, and Excellence.
KEY REQUIREMENTS:
- Must be 18 years of age.
- A minimum of 6 months of cash handling and customer service experience is preferred.
- Ability to frequently lift up to 20 lbs.; occasionally up to 50 lbs.
- Friendly, outgoing personality and a get-it-done attitude.
- Excellent communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Successful completion of food handling and alcohol certifications required by local and state governments.