What are the responsibilities and job description for the Manager of Hospice Operations (2527) position at Andwell Health Partners?
Schedule/Status: Full-Time
Department: Hospice House
Location: Scarborough ME
Work Setting: Hospice House / Inpatient Facility
Hospice of Southern Maine is joining with Andwell Health Partners
For years, our two organizations have worked side by side, serving Maine families.
Now we’re taking the next step: uniting under one non-profit organization to better serve our communities.
About Andwell:
At Andwell, you don’t just work here, you belong.
Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities.
- Take control of your day with flexible scheduling options.
- Ability to utilize and challenge your skills in the home or community setting.
- More 1:1 time with patients, working autonomously in the comfort of their home.
- Comprehensive benefit package to support life outside of work.
- Stability – An employer of choice for 50 years.
- Centralized HR, IT, education, and employee experience departments for improved support.
Benefits:
- Incredibly flexible Health Insurance plans
- Education Reimbursement
- Paid time off
- Opportunities for internal promotions
What You’ll Do:
- Hospice House Operations: Oversee the daily operations of the hospice house, ensuring a compassionate, comfortable, and home-like environment for patients and families.
- Clinical Team Leadership: Supervise and support hospice house nursing staff, aides, and other team members to ensure high-quality, patient-centered care.
- Patient Care Oversight: Monitor patient care delivery to ensure compliance with hospice regulations, company policies, and best practices.
- Interdisciplinary Coordination: Collaborate with physicians, the medical director, social workers, chaplains, and other interdisciplinary team members to ensure coordinated, holistic care.
- Admissions and Care Planning: Facilitate admissions to the hospice house and oversee the development and implementation of individualized care plans.
- Quality and Compliance: Conduct clinical reviews, audits, and quality monitoring to ensure regulatory compliance and continuous improvement.
- Staff Development: Provide coaching, education, and support to hospice house staff to enhance their skills in end-of-life care.
- Staffing and Scheduling: Manage staffing plans and scheduling to maintain appropriate coverage and continuity of care.
- Family Support Resource: Serve as a resource for patients and families, addressing concerns and supporting them through the hospice experience.
- Documentation Oversight: Ensure timely and accurate clinical documentation in accordance with regulatory and organizational standards.
- Hospice Philosophy Promotion: Promote the hospice philosophy of care, emphasizing dignity, comfort, and respect for every patient and family.
What You’ll Bring:
- Registered Nurse (RN) with current licensure in Maine (preferred), flexible to LCSW, Long Term Care Administrator, Nurse Practitioner
- At least 3–5 years of clinical experience in hospice, palliative care, or inpatient nursing
- Leadership or management experience in a healthcare setting preferred
- Strong knowledge of hospice regulations, Medicare guidelines, and end-of-life care practices
- Excellent communication and interpersonal skills with a compassionate, patient-centered approach
- Ability to lead a team in a fast-paced inpatient hospice environment
- Strong organizational and problem-solving skills
- BLS/CPR certification required; additional certifications (CHPN, etc.) preferred
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
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