What are the responsibilities and job description for the Licensed Hearing Instrument Specialist (2854) position at Andwell Health Partners?
Schedule/Status: Full-Time, 40 Hours
Department: Audiology
Service Area: Lewiston , ME
Role: Licensed Hearing Instrument Specialist
Work Setting: Community and Homes
About Andwell
At Andwell, you don’t just work here — you belong.
Being part of the Andwell Health Partners team means joining a community of people with purpose. Together, we enhance the quality of life for those we serve by providing innovative and compassionate care in the comfort of their homes and communities.
- Make an impact by supporting individuals with developmental and intellectual disabilities.
- Lead and mentor a dedicated team of paraprofessional staff.
- Enjoy a flexible, community-based work environment.
- Comprehensive benefits that support life outside of work.
- Stability – an employer of choice for 50 years.
- Centralized HR, IT, education, and employee experience teams for better support.
Benefits
- Flexible and comprehensive health insurance plans
- Education reimbursement
- Paid time off
- Opportunities for internal promotion and professional growth
What You’ll Do
- Conduct hearing screenings and audiometric evaluations, interpreting results to recommend personalized hearing solutions
- Fit, program, and adjust hearing aids and assistive devices to meet individual patient needs
- Educate and counsel patients and families on hearing loss, device use, care, and expectations
- Troubleshoot, maintain, and perform minor repairs on hearing devices to ensure optimal performance
- Provide high-quality, patient-centered service and build strong relationships with patients and caregivers
- Maintain accurate clinical documentation and ensure compliance with all regulatory and organizational standards
- Collaborate with audiologists, physicians, and care teams to support coordinated patient care
- Manage inventory and support ongoing patient success through follow-up care and device optimization
- Maintain a safe, clean clinical environment and stay current with advancements in hearing healthcare
What You’ll Bring
- Current State of Maine license as a Hearing Aid Dealer and Fitter in good standing
- Completion of a State-approved training program; associate degree or higher preferred
- 2 years of experience in hearing aid dispensing, fitting, and patient care preferred
- Strong clinical skills in audiometric testing, hearing aid selection, fitting, and programming
- Ability to educate and counsel patients effectively, setting clear and realistic expectations
- Proficiency in troubleshooting and maintaining hearing devices and related technology
- Knowledge of hearing healthcare, HIPAA, and infection control standards
- Experience with hearing aid software and electronic medical records preferred
- Strong communication, organizational, and relationship-building skills
- Customer service and sales experience, including discussing product options and follow-up care
Join Us
At Andwell, enhancing quality of life for those we serve is our why. Creating a remarkable experience for our team is our how. We believe in supporting one another, celebrating achievements, and staying true to our mission in the communities we serve.
Come see what we do with a ride-along or job shadow!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Qualifications: