What are the responsibilities and job description for the Patient Service Liaison position at Andrews Sports Medicine & Orthopaedic Center?
Supervision Received: Reports to Front Desk Supervisor
Typical Physical Demands: Requires sitting for long periods of time. Working under stress and use of a telephone required. Manual dexterity required for use of computer keyboard.
Typical Working Conditions: Working in an office environment. Occasional evening work.
Principal Duties:
1.Enters new patient demographics and updates current patient records.
2.Enters information accurately and quickly according to established procedures.
3.Identifies errors (i.e. patients who need a referral) when registering.
4.Works the front desk registration area on a rotational schedule.
5.Pays close attention to details when working the front desk registration area.
6.Balances copay receipts and money at the end of the day.
7.Runs charts that are ready.
8.Other duties as assigned.
Experience , Knowledge, Skills and Abilities: Knowledge of registration policies, procedures and concepts. Knowledge of computer functions including using Microsoft Office, the practice management and EMR systems. Knowledge Skill in performing repetitive duties. Ability to follow and develop specific instructions and set procedures. Ability to work to precise and established standards of accuracy to enter data at a high rate of speed. Ability to work pleasantly and effectively with patients and coworkers. Ability to communicate clearly.