What are the responsibilities and job description for the Terminal Manager position at Andrews Logistics, LP?
Transportation Terminal Manager
Location: Philadelphia, PA
About Andrews Logistics
Andrews Logistics is a family-owned, asset-based transportation company committed to safety, service, and operational excellence. We are seeking a high-performing Transportation Terminal Manager to lead and support our professional driver team in the Philadelphia area.
This role is ideal for a strong leader who thrives in a fast-paced environment, values accountability, and is passionate about driver success, customer service, and operational efficiency. We offer competitive compensation based on experience, along with opportunities for advancement within a growing organization.
Benefits
- Competitive salary based on experience
- Health, Dental, Vision, and Life Insurance
- 401(k) with company match
- Career growth opportunities
- Supportive team-oriented culture
Position Summary
The Transportation Terminal Manager is responsible for overseeing daily dispatch and terminal operations to ensure safe, on-time pickup and delivery of customer freight. This role manages driver communication, load planning, equipment utilization, safety compliance, and customer service while driving operational performance and efficiency.
Key Responsibilities
- Build and maintain strong professional relationships with drivers to support retention and performance
- Schedule and assign loads efficiently to maximize service and equipment utilization
- Monitor and update dispatch systems in real time
- Communicate proactively with customers regarding load status and service issues
- Coordinate effectively with drivers, operations staff, and terminal leadership
- Promote and enforce all company safety initiatives, including the Target Zero program
- Monitor driver performance metrics including MPG, idle time, safety, and compliance
- Process driver paperwork accurately and in a timely manner
- Track equipment status, maintenance needs, and operational reporting
- Ensure compliance with DOT regulations and company operating procedures
- Maintain a positive, solutions-focused work environment
- Support emergency operational needs as required
Qualifications
- Strong leadership, organizational, and communication skills
- Ability to manage multiple priorities in a fast-paced transportation environment
- Intermediate computer skills including Microsoft Office, internet, and email
- Experience with TMW, TMT, Samsara, or other transportation/logging systems preferred
- Strong understanding of dispatch operations, equipment allocation, and driver management
- Knowledge of DOT regulations and transportation safety standards
Experience & Education
- Minimum of 5 years of transportation, dispatch, or terminal management experience preferred
- Tanker industry experience is highly preferred
- Equivalent combination of education and industry experience will be considered
Work Environment & Schedule
- Office and terminal-based position
- Average workweek of 45–50 hours
- Must be available after hours for operational emergencies
- Most weekends off, with occasional weekend availability as needed
Performance Expectations
Success in this role will be measured by:
- On-time pickup and delivery performance
- Driver satisfaction and retention
- Safety and regulatory compliance
- Effective equipment utilization and maintenance oversight
- Accurate dispatch management and reporting
- Adherence to company policies and standard operating procedures