Fulfillment Lead

Position Purpose:

As the Fulfillment Lead, you will work with the Product Services Management team to monitor the daily AWM onsite warehouse activities with attention to detail and with a sharp strategic mind. You will guide, direct, and facilitate the day-to-day operations in this area for all orders, reports, monthly partnerships, and related statements. You will also ensure that all items will be processed and shipped according to the established timelines established by the Product Services Management team to maximize production and efficiency.

Essential Duties:

• Direct and monitor the Fulfillment team's daily activities to maintain adherence to established procedures and quality standards.
• Quickly identify issues and develop solutions for timely resolution.
• Have a can-do attitude to assign and prioritize daily job duties as needed to be flexible with ministry needs and department goals.
• Utilize daily inventory reports to order products in a timely manner to maintain proper inventory levels.
• Must be diligent in monitoring Smartsheet data for timely product inventory transactions.
• Primary responsibility for maintaining inventory accuracy through monthly inventory reconciliation and cycle counts with the Inventory/Order Coordinator.
• Proficiency in the use of the ministry purchase order system for timely ordering from vendors.
• Create, assist with, and maintain management reports as requested, as well as any reports from Coordinators.
• Ensure the timely processing and completion of monthly Partner mailings according to established procedures and timelines with the Partnership Coordinator.
• Oversee and assist the Meeting/Conference Coordinator to ensure all orders are processed and delivered on time.
• Maintains positive and professional relationships with all vendors.
• Regularly monitor the Production area for continuous improvement in processes.
• Responsible for cleanliness and always providing a safe work environment.
• Cross-collaborate with other department Leads and Coordinators on solutions, process improvement, and challenges. Thinking globally and outside of the box is necessary.
• Playing a lead role in maintaining team morale, ministry initiatives, department goals, and team engagement.
• Responsible for scheduling, coaching, training, and discipline.
• Responsible for conflict resolution and leadership development of assigned team members using the ministry's internal training processes.
• Responsible for research and implementation of necessary solutions to maintain or improve productivity.
• Establish and maintain a list of vendor contacts to order supplies from.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Excellent problem-solving skills with attention to detail.
• Display professionalism and diplomacy.
• Excellent time management skills.
• Excellent customer service skills.
• Excellent organizational skills with the ability to train complex tasks for others.
• Entrepreneurial thinker and able to see the big picture.
• Proven and effective leadership in a supervisory role.
• Flexibility to adapt to changing priorities to meet deadlines.
• Must be able to operate a Windows-based computer and navigate Microsoft Office Suite.
• Proficiency in typing & 10 key.
• Ability to effectively implement processes.
• Effectively interact with executive management.
• Ability to work with little or no supervision.
• Proficient or able to become proficient in Smartsheet within 90 days.

Requirements:

• Must have a personal relationship with Jesus Christ.
• Must sign the Statement of Faith.
• Associate degree or equivalent experience/education is required.
• A Charis Bible College graduate is preferred.
• Must pass all required checks.

Experience:

• 5 years of supervisory experience and responsibilities.
• Business operations background is preferred.
• Prior hiring and HR experience is preferred.
• Knowledge of budgets is helpful.
• Compensation is commensurate with experience.

We offer a comprehensive benefits package for full-time employees to include the following: Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care, Health Savings Account (HSA), Voluntary Life and AD&D, Short Term Disability, Long Term Disability, 403(b) Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield and Telehealth

About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God's people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?

If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

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