What are the responsibilities and job description for the Dental Office, Front Desk position at Andrew Cesari DMD Family Dentistry?
Overview
We are seeking a dedicated and organized Dental Office Front Desk professional to join our team. This role is essential in providing exceptional patient service and ensuring the smooth operation of our dental practice. The ideal candidate will have experience in a dental office setting, possess strong administrative skills, and be proficient in various electronic health record (EHR) systems.
Duties
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments and manage the dental calendar to optimize patient flow.
- Handle patient inquiries via phone and in person with excellent phone etiquette.
- Verify insurance information and assist with medical billing processes.
- Maintain accurate patient records in compliance with HIPAA regulations.
- Perform documentation review and ensure proper coding (CPT, ICD-9, ICD-10) for insurance claims.
- Assist with collections as necessary and follow up on outstanding accounts.
- Utilize Dentrix dental office management software.
- Support the dental team with clerical tasks including filing, typing, and managing multi-line phone systems.
Qualifications
- Previous experience in a dental office is required
- Experience with Dentrix
- Familiarity with medical terminology, dental terminology, and health information management.
- Strong computer skills with the ability to type efficiently (10 key typing).
- Knowledge of dental coding and billing practices is highly desirable.
- Excellent customer service skills with a focus on patient satisfaction.
- Ability to work collaboratively within a team environment while managing multiple tasks effectively.
Job Type: Full-time
Pay: $23.03 - $27.74 per hour
Expected hours: 33 – 34 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $23 - $28