Director, Guest Services and Technology Support

To Ensure Full Consideration, please apply here: https://andersonuniversity.wd1.myworkdayjobs.com/en-US/AndersonUniversity/details/Director--Guest-Services-and-Technology-Support_JR100337

Anderson University’s Guest and Auxiliary Services invites applications for a full-time, 12-month position as Director of Event and Technology Support. Anderson University is an innovative, entrepreneurial, premier comprehensive, liberal arts university affiliated with the South Carolina Baptist Convention. The University seeks a candidate with a strong Christian value system, lifestyle, and commitment to the integration of faith and learning.

The Director of Event and Technology Support provides hands-on leadership for the planning and execution of events for university departments, student organizations, and external community partners. This position oversees events from initial planning through completion, ensuring appropriate staffing, facilities, resources, and technology are in place to provide a successful and welcoming experience. Approximately 30% of the position focuses on audiovisual (AV) and event technology, ensuring equipment is properly selected, configured, tested, and ready for each event, including troubleshooting audio and visual systems, supporting student AV technicians, recommending equipment upgrades, maintaining technology procedures, and staying current with emerging AV solutions. The Director will hire, train, schedule, supervise, and develop student employees; coordinate with campus partners, vendors, and clients; serve as the primary point of contact and on-site lead for assigned events; and translate client needs into practical event, staffing, facility, and technology plans while troubleshooting logistical and technical challenges in real time. After each event, the Director will evaluate completed events and identify opportunities to enhance service, efficiency, safety, and overall event experience.

Candidates should have demonstrated experience in AV, event technology, event operations, event production, or a related field, with 3–5 years of progressively responsible experience preferred. Supervisory experience, a bachelor’s degree, and experience in higher education, hospitality, live production, performing arts, or a comparable environment are preferred. Familiarity with 25Live or similar event scheduling software and proficiency with Microsoft Office are also preferred. Strong organizational, communication, leadership, problem-solving, and customer-service skills, along with the ability to work in a fast-paced environment and a commitment to collaboration, excellence, and Anderson University’s Christ-centered mission and values is essential. Evening and weekend work based on event schedules is expected.

About our Commitment to Fairness in Employment

Anderson University does not unlawfully discriminate on the basis of race, color, national or ethnic origin, sex, disability, age, religion, genetic information, veteran or military status, or any other basis on which the University is prohibited from discrimination under the local, state, or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and other University-administered programs. As a Christian institution of higher education, Anderson University is entitled to certain religious accommodations under federal and state law, including Title IX of the Education Amendments Act and Title VII of the Civil Rights Act. For questions or concerns contact the Office of Human Resources at hr@andersonuniversity.edu.

Pay: $47,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $47,000