What are the responsibilities and job description for the Bilingual Front Office Customer Service Representative position at Anderson Immigration?
Job Summary:
We are seeking a proactive and professional Front Office Team Member who is bilingual in English and Spanish. The ideal candidate excels in a fast-paced environment, adapts quickly to changing priorities, and confidently manages requests from multiple supervisors. A strong commitment to professionalism, punctuality, and accountability is essential, along with the ability to learn quickly, ask questions, and seek clarity when needed. On-the-job training will be provided.
Duties:
- Serve as the primary point of contact for clients and visitors, delivering exceptional customer service in both English and Spanish.
- Manage incoming calls, emails, and inquiries, efficiently routing them as needed.
- Provide administrative support, including scheduling, organizing meetings.
- Prioritize and handle multiple tasks while maintaining professionalism and confidentiality.
- Ensure the reception area is tidy and presentable.
- Consistently demonstrate professionalism in appearance, communication, and conduct.
Requirements:
- Bilingual in English and Spanish, with strong communication skills in both languages.
- Ability to learn quickly, ask questions, and seek clarity to ensure accuracy.
- Comfortable working in a fast-paced environment with changing priorities.
- Strong multitasking and organizational skills with a high level of accountability.
- Professional demeanor with a commitment to punctuality and reliability.
- Previous experience in a front office or administrative role is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $13