What are the responsibilities and job description for the Service Dispatcher & Office/Marketing Coordinator position at Anderson Heating, Air & Insulation?
Date posted: August 28, 2025
Job Type: Full-time
Job Location: Calhoun, GA (In-Person)
Pay: From $16.00 per hour
We’re looking for a dependable and highly organized Service Dispatcher & Office/Marketing Coordinator to join our team! This role is the backbone of our operations—keeping technicians on schedule, customers taken care of, and the office running smoothly.
At Anderson Heating, Air & Insulation, we pride ourselves on being a super supportive, family-oriented workplace. When you join us, you’re not just an employee—you’re part of our family.
Responsibilities
- Dispatching & Scheduling – Coordinate and dispatch service calls, ensuring technicians are organized and on time.
- Technician Support – Track job progress, communicate updates, and adjust schedules as needed.
- Customer Service – Answer phones, schedule appointments, and provide excellent customer support.
- Marketing & Office Support – Assist with ongoing marketing (social media, flyers, promotions), especially during slower months, along with general office tasks.
- Bookkeeping Backup – Provide support for invoicing, accounts payable/receivable, and other financial tasks when needed.
Qualifications
- Experience in dispatching, scheduling, or office coordination preferred
- Strong multitasking and organizational skills
- Excellent phone and communication skills
- Familiarity with basic bookkeeping (QuickBooks or similar a plus — light backup support only)
- Comfortable with computers, scheduling software, and social media platforms
- Positive, team-oriented attitude; flexible and willing to wear many hats
What We Offer
- Pay starting at $16/hour, with higher rates based on experience and growth within the role
- 401(k) retirement plan with company match
- Paid vacation time (awarded after one year, with flexibility for the right candidate)
- Paid holidays
- Employee Loan Program – interest-free loans with easy in-house payroll deduction, reflecting our commitment to our team as family
- A supportive, family environment where you’re valued and appreciated
- Opportunities to grow as our company expands
Benefits
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
- Professional development assistance
Salary : $16