Senior Collections Specialist

The Finance Department of one of the fastest-growing accounting firms in the country is seeking a Senior Collections Specialist who is motivated to learn, excited to collaborate and passionate about delivering outstanding results. This individual will have a direct impact on our firm’s mission of serving as a catalyst for those striving to achieve their highest potential.

In this role, you will play a critical role in managing the firm’s accounts receivable portfolio. This position is responsible for the collection of outstanding client invoices, ensuring timely follow-up and resolution of outstanding invoices. The ideal candidate will have strong communication skills and an ability to negotiate effectively.

What You’ll Do: 

• Manage portfolio of client accounts to ensure timely collection of outstanding invoices
• Communicate professionally with clients via phone, email, and written correspondence to resolve billing issues and secure payments.
• Collaborate with Practice Group Leaders and Senior Management on specific practice areas as it relates to their billing and collections initiatives
• Evaluate client payment trends and escalate delinquent accounts as necessary
• Negotiate terms for settlements and payment plans with delinquent clients
• Utilize financial data to identify trends, patterns and opportunities for process improvements
• Prepare regular reports on collection performance and trends for senior management
• Maintain accurate records of collection activities in the firm’s financial systems
• Maintain documentation of collection policies and procedures
• Provide problem solving assistance and participate in large department projects
• Establish and maintain effective working relationships with clients, client facing professionals and staff
  
  
  

What We’re Looking For:  

• Excellent written and oral communication skills
• Strong organization skills
• Negotiation skills
• Detail-oriented with high degree of accuracy
• Excellent analytical and troubleshooting skills
• Strong client service skills with the ability to interact with all levels of management
• Able to operate in a fast moving, team-oriented collaborative environment with tight deadlines
• Proficient use of financial, accounting and collections systems
• Working knowledge of accounting principles, practices and procedures
• Ability to exercise discretion and strong judgment when handling confidential information
  
  
  

Your Qualifications: 

• 5 years of billing and collections experience in a CPA firm, law firm or professional services firm
• Bachelor's degree preferred
• Working knowledge of CCH Practice Management preferred
• Strong working knowledge of Excel and Word
  
  
  

The stated pay scale reflects the range that Anders reasonably expects to pay for this position.  The actual pay rate for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and firm business practices.

Salary Range

$67,000—$75,000 USD

Why You’ll Love Working Here

At Anders, taking care of our employees is a top priority. Our welcoming and collaborative culture will make you feel like a part of the team from day one. From professional development opportunities to benefits that directly impact mental, physical and financial wellness, Anders offers unique incentives that enrich your life and facilitate growth, including our Work Flex program which gives you the opportunity to work at our Chesterfield office, our Downtown St. Louis office, remotely, adopt a hybrid approach or even switch between these options as you prefer. Learn more about our full benefit offerings, Work Flex program, and our Inclusion Network at our careers page: anderscpa.com/careers/working-at-anders/

All applicants for this position must be authorized to work in the United States now and in the future without requiring sponsorship. 

 

For 60 years, Anders has delivered full-service accounting, tax, audit and advisory services to growth-oriented companies, organizations and individuals. Every day, our partners and staff serve as a catalyst for those striving to achieve their highest potential and carry this mentality on to our clients and community. Ranked #75 on Accounting Today’s List of Top Accounting Firms and continually named a Top Workplace, Anders is a member firm of LEA Global, one of the largest international associations of independent accounting firms. For more information on Anders, visit anderscpa.com and follow us on Facebook, LinkedIn, and Instagram: @AndersCPA 

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