What are the responsibilities and job description for the RECREATION MANAGER position at Andaz Maui at Wailea?
Summary
The Recreation Manager is a highly visible role with constant guest contact. Working directly with the pool F&B management teams, this role directly oversees the Recreation team and assists in leading the F&B teams, ensuring that guests enjoy a seamless service experience at the pool decks.
With pools being a focal point of our guests’ stay, developing and providing memorable and versatile experiences is a must. The recreation manager is responsible to bring the Andaz brand promise to life through creating participative, locally and culturally relevant activities and experiences. Responsibilities also include implementing tactics to grow revenues in cabana and ancillary sales.
Andaz Maui is situated on Maui’s premier southwestern coastline, on 15 beachfront acres along Mokapu Beach in Wailea, one of the most sought after leisure and resort destinations in the world. The luxury resort community of Wailea includes a 1.2 mile-long oceanfront beach path connecting five crescent-shaped, golden-sand beaches, a premier shopping center and distinguished restaurants.
Duties include but not limited to the following:
- Planning, managing and executing participative, locally and culturally relevant activities and experiences
- Develop and recommend activations, concept and objectives.
- Implement and maintain sales/marketing programs to effectively manage pool occupancies between hotel guests and non-guests (i.e. from Resortpass.com).
- Direct and oversee training and development of associates.
- Assist the F&B departments in leading shifts as the manager on duty.
- Hire, train, empower, coach and counsel of team and review performance.
- Ensure consistently accurate handling of the team’s schedule and payroll.
- Critique financial performance & reports.
- Perform monthly inventories of linen and supplies, implement controls for accurate inventory maintenance.
- Procuring linen and supplies and placing orders while maintaining a monthly budget.
- Resolve customer opportunities as appropriate to maintain a high level of customer satisfaction and quality.
- Implement procedures to increase guest and employee satisfaction to create an inclusive environment in which diversity is welcome.
- Continuously assess guest satisfaction
- Ensure the meticulous cleanliness and organization in our public areas.
The salary range for this position is $70,000 to $85,000. Decisions regarding individual salaries will be based on a number of factors including experience and qualifications.
Hyatt Hotels Corporation is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This role will be eligible for the following benefits, after meeting initial eligibility period:
- Health, Dental, Vision
- Basic Life Insurance
- 401K Retirement Savings Plan
- Employee Stock Purchase Plan
- Paid Time Off and 8 Observed Holidays
- Discounted rooms at any participating Hyatt location starting on the first day of employment
- Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment
When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleague who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide.
Qualifications
- Previous supervisory or management experience required
- Excellent communication skills required
- Excellent organization skills required
- Demonstrated ability to effectively and inclusively lead a dynamically diversified team
- A true desire to satisfy the needs of others in a fast paced environment
- Service oriented style with professional presentations skills
- Clear concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Minimum of two years of hospitality management or hospitality supervisor experience preferred.
- Ability to work a flexible schedule including evening, weekends, and holidays
Salary : $70,000 - $85,000
