Financial Services Assistant

Company Description

AnchorPointe Wealth Advisors partners with Cetera Wealth Services LLC and Cetera Investment Advisers LLC to provide personalized financial and investment advisory services. Registered and regulated by FINRA/SIPC, the firm operates with a commitment to integrity and financial stewardship. Located in Rochester, MI, AnchorPointe Wealth Advisors delivers tailored strategies to meet the unique financial goals of clients while maintaining the highest industry standards.

Job Summary:

The primary purpose of the Financial Services Assistant position is to ensure all operational functions are processed efficiently with limited errors, putting the needs of the client first and providing outstanding service every day. This position performs a variety of operational tasks and processes that require an ability to learn brokerage and insurance platforms and systems.

Duties include, but are not limited to the following:

·        Communicating with clients to ensure that their needs and expectations are being met

·        Maintaining a calendar system for the office and each advisor

·        Scheduling and documenting annual reviews

·        Creating reports and preparing for client meetings

·        Utilizing Redtail CRM and Jump AI notetaker to record client notes and manage workflows

·        Creating and monitoring money movement activity

·        Setting up new accounts - including brokerage, advisory, annuities and direct-to-funds

·        Opening service logs and coordinating with back-office support to ensure resolution

·        Coordinating account/documentation requests and monitoring the compliance process

·        Planning and coordinating client events

·        Managing social media platforms and marketing materials

·        Perform special projects as assigned

Minimum Qualifications:

Education/Experience:

·        1-3 years of experience in financial services

·        FINRA Series 6, 7 and 66 preferred (or strong interest in obtaining those credentials)

·        Microsoft Office

·        Redtail CRM

Competencies:

·        Ability to multitask and assist multiple advisors

·        Ability to work independently and as part of a small team

·        Ability to organize and work within a procedural environment

·        Ability to learn new applications and systems

·        Demonstrates professionalism

·        Excellent phone etiquette and communication skills

·        High attention to detail

·        Strong relationship building skills