What are the responsibilities and job description for the Branch Manager position at Anchor Transportation?
About the Role
Anchor Transportation is seeking a Branch Manager to lead our Montgomery location. You will coordinate daily transportation operations, support drivers, keep coaches ready for service, and deliver dependable customer experiences. This role combines people leadership, dispatch oversight, maintenance coordination, safety, and responsibility for branch performance.
We welcome leaders with stronger experience in either operations or fleet maintenance who can coordinate the full branch role and work effectively with company leadership.
What You Will Do
- Lead assigned drivers, dispatch, administrative, and cleaning staff through clear expectations, coaching, training, and performance feedback.
- Partner with Senior Leadership and leadership on staffing, hiring, onboarding, recognition, and employee concerns.
- Oversee driver and coach assignments, accurate trip information, schedules, departure readiness, and hours-of-service considerations.
- Support drivers during trips, coordinate backup resources, and communicate delays, breakdowns, and service changes.
- Coordinate inspections, preventive maintenance, repairs, and coach cleanliness with Maintenance. Keep unsafe equipment out of service until authorized maintenance personnel provide clearance.
- Partner with the Alabama Maintenance Manager on technical work, repair priorities, and maintenance staffing while coordinating branch service needs.
- Reinforce safe work practices and transportation requirements; report incidents, address unsafe conditions, and follow through on corrective actions.
- Resolve customer concerns, review feedback, and work across departments to prevent recurring service problems.
- Maintain safe, secure, clean facilities and protect vehicles, equipment, supplies, and other branch assets.
- Monitor expenses, maintain accurate operational records, and make purchasing decisions within approved limits.
- Use operating results and employee feedback to identify performance gaps, improve branch processes, and recommend policy changes.
Required Qualifications
- High school diploma or GED and leadership experience in transportation operations, dispatch, fleet maintenance, or branch management.
- Ability to coordinate operations and maintenance activities, with working knowledge of driver scheduling, trip planning, fleet readiness, and transportation compliance.
- Strong communication, employee leadership, problem-solving, and organizational skills; sound judgment when priorities change.
- Comfort using business software and learning dispatch, maintenance, and reporting systems.
- Valid driver’s license and eligibility for assigned driving duties. Any commercial driving requires appropriate licensing, endorsements, qualifications, and company authorization.
Preferred Experience
- Motorcoach experience; experience across both operations and fleet maintenance; or education and training in transportation, business, logistics, or maintenance.
Schedule and Work Environment
This position works in person in office, yard, coach, and shop settings. Service needs may include early mornings, evenings, weekends, holidays, occasional travel, and assigned after-hours coverage. Coverage schedules, backup arrangements, and escalation contacts are confirmed at hire.
The role includes computer and telephone work, walking through operating areas, standing, climbing coach steps, bending, and reaching. Exposure may include weather, noise, fumes, and moving vehicles or equipment. Appropriate safety practices and protective equipment are required.
Our Core Values
Prioritize Safety. Pursue Excellence. Value People. Serve With Purpose. We protect people, take pride in consistent work, treat others with respect, and lead with humility and a helpful attitude.
Equal Opportunity and Accommodation
Anchor Transportation is an equal opportunity employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Work Location: In person
Salary : $60,000 - $75,000