Field Service Technician I

An apprentice level industrial maintenance position for Anchor Technical, an industrial plant performance contractor based in Fort Worth, Texas.

Primary Responsibilities:

• 
  Ensure all operations adhere to industry best practices for safety (by OSHA standards)
• Work independently or as part of a team with initiative and limited supervision
• Responding to customer callouts and field dispatches as dispatched
• Serves customer relationships by understanding work order requests, investigating complaints, conducting tests, resolving problems, and communicating with customer representatives to coordinate maintenance activities
• Work perform maintenance, and repair faulty equipment for package handling systems in industrial settings
• Perform preventative maintenance on equipment to ensure optimal performance as needed
• Generate service reports that explain the work provided, parts provided, and clear understanding of the issue, the solution, and any follow-up needed. Completes timesheets, expense reports, and parts lists as needed. All done in a timely and professional manner.
• Maintains an organized work vehicle with necessary tools, manuals and parts required to provide efficient repairs and installations
• Use various tools and equipment, including test instruments, calibration equipment, hand tools, and power tools, to perform maintenance tasks

Required Knowledge, Skill, Abilities, and Competencies:

• 
  Complete pre-employment skills evaluation consistent with Field Service Technician I capabilities
• Ability to provide both customers safe, clean, reliable, on-time, courteous service
• Knowledge of the applicable occupational hazards and safety precautions
• Knowledge of the standard methods, practices, materials, tools, and equipment of the industrial maintenance trade
• Knowledgeable of the mechanical, electrical/control, pneumatic, and hydraulic operating characteristics of a variety of equipment and machinery
• Ability to use five senses to detect faulty operation of equipment or defective materials and notify supervisor and customer
• Professional appearance and demeanor
• Ability to lift, carry, and handle items weighing up to 50lbs frequently
• Ability to understand and execute oral and written instructions
• Critical thinking skills
• Ability to travel to client locations and be “on call” at certain times
• Conveyor (material handling equipment) experience preferred

Required Education, Training, and Certifications:

• 
  High school diploma or equivalent
• Documented 1-3yrs of experience as industrial maintenance technician or related trade experience or military training (electrical, mechanical, electronics)
• Computer literacy: competency in use of all programs within Microsoft Office products and aptitude for learning specialized software programs
• Must have or obtain OSHA10-Construction certification within 90 days of hire
• Must have valid driver’s license, clean driving record, and pass a pre-employment drug screen

Personal Tools Required to be Provided by the Field Service Technician I:

(all other tools and machinery provided by Anchor Technical)

• PPE - steel or composite toe footwear
• 25’ tape measure
• Digital Caliper tool
• 6” & 12” crescent wrench
• 5 pc. Plier set (linemen, diagonal, needle nose, slip joint, arc-joint)
• Wire strippers
• 4lb hammer
• Ballpeen hammer
• Screwdriver set
• Allen wrench set (SAE/metric)
• Torx wrench set (T8-T60)
• Wrench set up to 1 1/8” (SAE/metric)
• Socket set up to 1 1/8” (SAE/metric)
• 2’ level
• Fluke 179 Digital Multimeter (recommended to invest in personal unit, not required)