What are the responsibilities and job description for the Account Manager position at Anchor Sign, Inc.?
Company Description
Anchor Sign is a global leader in designing, fabricating, installing, and maintaining branding components for some of the world's most iconic brands. Headquartered in Charleston, SC, Anchor Sign utilizes a vertically integrated, self-performing business model that reduces third-party involvement, lowering client signage costs and enhancing efficiency. With over 32 years of experience, Anchor Sign has delivered high-quality projects for brands such as Amazon, The Home Depot, Mattress Firm, Chick-fil-A, and TJ Maxx. The company prides itself on its dedicated team and exceptional customer service, ensuring a seamless experience from survey to installation. By combining innovation, expertise, and reliability, Anchor Sign brings branding visions to life, meeting client needs on time and within budget.
Role Description
This is a full-time, on-site role for an Account Manager based in Charleston, SC. The Account Manager will act as the primary point of contact for clients, ensuring projects are delivered accurately, on time, and within budget. Responsibilities include managing client relationships, overseeing project schedules, coordinating cross-functional teams, and solving any issues that arise during the project lifecycle. The Account Manager will also analyze client needs, prepare proposals, and maintain regular communication to provide updates and build trust with clients.
Qualifications
- Project Management skills, including planning, scheduling, and problem-solving
- Client Relationship Management skills, with a focus on clear communication and delivering excellent customer service
- Basic knowledge of branding and signage design processes is a plus
- Organizational and multitasking abilities to effectively manage multiple projects simultaneously
- Proficiency with software tools used in project management and communication
- A results-driven mindset with a commitment to meeting deadlines and exceeding client expectations
- Bachelor’s degree in Business Administration, Marketing, or related field preferred
- Experience in a similar client-centric role, preferably in the construction, signage, or branding industries