Manager, Margin Protection & Operational Analytics

Company Overview

Anchor Point Management Group is a diversified national management platform supporting businesses across two primary verticals: Restaurants, Food & Beverage and Beauty, Health & Wellness. With over 500 operating locations and over 30 years of growth, the company continues to expand alongside its private equity partners through development, acquisitions, and industry-leading operations. Brands include Taco Bell, Buffalo Wild Wings, 7 Brew Coffee, European Wax Center, and more.

Position Purpose

Function serves as a strategic business partner, focused on protecting profitability and strengthening controls. This role blends analytics, investigation, and operational insight to detect fraud, misconduct, and margin leakage while distinguishing systemic issues from training or process gaps. Housed within Finance/Strategy, the position collaborates closely with Operations, Accounting, HR, IT, Legal, Risk, and brand leadership to design scalable monitoring, embed controls, and evolve the organization from reactive issue response to proactive prevention.

First-Year Success Will Be Measured By

Learning & Relationships

· Developing a deep understanding of Anchor Point’s businesses, brands, and operating models

· Building trusted partnerships with Operations, Accounting, HR, IT, Risk, Finance/Strategy, Legal, and brand leadership

Data & Detection Infrastructure

· Aggregating operational and financial data into centralized datasets queryable for these purposes

· Establishing baseline reporting from which exceptions and anomalies are measured

· Designing dashboards and exception reports for transactions, labor, inventory, loyalty, discounting, and other key business drivers and risk areas

Prevention & Control Outcomes

· Mapping fraud and misconduct vectors, control vulnerabilities, and identifying opportunities for prevention

· Implementing technology forward and automated monitoring where value-add and scalable

· Shifting from reactive issue response to proactive detection

· Driving measurable reductions in unknown-cause variances

Forward Roadmap

· Developing a 2–3 year roadmap targeting reductions in labor leakage, inventory shrink/ICOS, and process gaps

· Contributing thought partner to training, process, policy, or incentive changes to close gaps preventatively

Duties & Responsibilities

Analytics & Detection

· Identify patterns and anomalies indicative of fraud, manipulation, or operational breakdowns

· Design/build dashboards, models, and exception reports across labor, inventory, loyalty, discounts, and other financial activity

Investigation & Field Work

· Visit stores to validate data and expand operational learning

· Document findings objectively and recommend corrective actions

Process & Controls Design

· Contribute to the development of best practices, policies, SOPs, and guardrails that reduce opportunities for manipulation

· Partner with Operations to embed controls into workflows

Cross-Functional Leadership

· Collaborate with Finance, Payroll, Accounting, HR, IT, Legal, Real Estate, Construction, and Operations to define and close control gaps

· Present findings and recommendations to senior leadership with clarity and diplomacy

· Build trust with all teams while maintaining independence and objectivity

Program Development

· Establish the long-term structure and contribution of the margin protection and operational analytics function

· Identify opportunities for automation and continuous improvement

· Build a roadmap to transition the function from “build mode” to “maintenance mode”

Qualifications

Experience

· 5-7 years of progressive, analytical contributions in Finance or Business Operations

· Background in restaurant, retail or service-based and multi-unit environment preferred

Technical Skills

· Proficiency with BI and data tools (SQL, Snowflake, Power BI, Tableau)

· Advanced Excel, Power Automate, and applied AI skills

· Statistical and modeling experience (e.g., regression, clustering)

· Experience with SOPs, workflows, and process capability mapping preferred